In October my cat had some surgery and I filled in a claim form and left it with the vet to be filled in with them and sent off. I paid about £5 for this service.
It turns out the insurance company has never received the claim form. The vet has said they sent it off at the end of October.
I have to fill in another form but they want me to pay the £5 again. I have said that I am not happy to pay this again as I have already paid it. The vet surgery said it isn't their problem as they sent if off.
I am waiting to hear back from them if I have to pay again.
Do you think I should pay again?
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To pay another vet fee?
2 replies
callow · 02/12/2014 15:45
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