I need a little perspective here, I'm tired and I know I can be a little unreasonable on occasions so opinions gratefully received.
I sold a pair of new leather boots on a Facebook selling page just over two weeks ago. The boots were brand new with the £90 price label still attached. I sold them for £25 because they had a small amount of stitching (under 1cm) loose on the back heel. I explained this clearly on the advert.
Woman buys the boots and receives them with no complaint. I notice a few days later that she is selling the boots using my photos as apparently they're too big in the calf. She sold the boots to a new buyer
Today she sent me a message demanding that I refund her because of the disclosed loose stitching. The loose stitching has now increased, presumably because she and her new buyer have tried them on. Apparently her buyer has complained and she thinks it's up to me to refund. AIBU to tell her and her brass neck to do one?
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AIBU?
AIBU to not give this woman a refund?
41 replies
Misssss · 09/11/2014 15:07
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