to not want her to come round again?

[ChoochiWoo]

Yesterday a woman (middle aged) and im assuming her mum, came to view the house well turned up at my house with no warning to me, no Est. Agent as far as I was aware Wednesday has been suggested we'd said no and Saturday was agreed on. Well apparently there had been some crossed wires, my kids were both really ill as well so unfortunately O wasn't in a position to let her pop in and I explained this, well that was it, the abuse gates opened , its all my fault , (it wasnt even remotely) i said sorry for wasted time shes fine to come back at weekend, "don't be so stupid im self employed can't keep taking days off!!!!,.oh you're unbeliveable fuckin timewaster ive come all the way here" i said to her as far as we were aware it was Saturday, and my kids were poorly anyway, i shut the window sick of the tantrum and she tried opening the back garden gate to go in, i heard and opened the window again, aghast at the nerve but they went eventually. Btw im renting, having to move soon, after reporting the mix up and horrendous behaviour to the EA , she said there was no agreed time and shouldn't have come but will be coming back, . give me strength. ...AIBU to think her behaviour was unacceptable therefore shouldn't be allowed to? At least until we leave.

[ChoochiWoo]

Sorry long!

[26Point2Miles]

Tell then she was aggressive and swearing in front of children. You won't let her back. End of

[Fattyfattyyumyum]

Doesn't sound like the kind of person you want to get involved with. Tell the EA to buck their ideas up

[LaurieFairyCake]

You don't have to let her in at all.

And I would take great pleasure in not doing so. Ever.

They cannot visit if you say no.

[KingJoffreysBloodshotEye]

No. She's aggressive with poor manners.

She can view it when you've moved and your children aren't there to witness her behaviour.

[GoEasyPudding]

I would consider this to be a very serious incident indeed. That EA needs to understand now and today that there will be no viewings for that person again.

Ring them up now and if they don't grasp what you are saying then you inform them that you will involve a community police officer as she was trying to force entry!

[DancingDinosaur]

I would say no. They will have to arrange when you have moved out. You are paying rent for the enjoyment of your property and you do not have to put up with abusive behaviour in your own home, or anywhere else for that matter.

[tethersend]

I'd be paying the neighbours to hold a burning-mattress-death-metal party at about the same time as her viewing.

[ChoochiWoo]

Haha tethersend, thanks for replies i was wondering if i was being over sensitive about the whole thing for a moment.

[Raininginnovember]

I think she was awful and I don't think YABU but I do think the ea were very rude not to notify her that plans had changed, and if they didn't know I think you should have contacted them.

It doesn't remotely excuse her behaviour but imagine if you had travelled a long way to view a property and someone said no - I would be annoyed especially if I lost money because of it.

[Vycount]

Drop letter into agent stating that you are entitled to quiet enjoyment of your home and as this woman was abusive to you there will be no more visits from her while you are in residence. Tell them that if she arrives again, with or without them, you will call the police.
Then call the non-emergency number and log this incident with the police, tell the agent you are doing this.
If she turns up again, follow up on the threat without hesitation. She tried to force entry ffs!

[Vycount]

Raininginnovember - screw that! I can well imagine a wasted journey and if I'd been in that situation the EA would have got it in the neck. I wouldn't have verbally abused the existing tenant or tried to force entry to the property.

[ChoochiWoo]

I did feel bad at first but when I found out she wasn't told to come, I was more angry.

[AnnieLobeseder]

Raininginnovember - we're currently relocating 2 hours away and house-hunting is a nightmare. However, even if I was faced with a wasted 4-hour round trip (and associated petrol costs) due to a mix-up at the EA, I would never think to be abusive to the people living in the house we were supposed to be viewing. I would politely explain my situation and ask if there was any way at all we could have a look round even if it wasn't the best time. But to start immediately hurling abuse as soon as I heard "sorry, now isn't convenient". Never!

[Vycount]

Well op, you know what you can do if you don't want her round again.

[Raininginnovember]

Hey - I said that the OP wasn't unreasonable in not wanting her back and that her (the woman) was out of order!

I just don't think the EA is blameless either.

[ILovePud]

What a horrible experience for you and your kids, I would make it clear that I wouldn't have her around again. She sounds unhinged who'd want her as tenant!

[Vycount]

"It doesn't remotely excuse her behaviour but imagine if you had travelled a long way to view a property and someone said no - I would be annoyed especially if I lost money because of it."

Sorry Raining, misunderstanding. I thought that it read as if you thought some sort of reaction was justified.

[Raininginnovember]

I did say I thought she was awful and that the OP shouldn't have to let her in again

[ClawHandsIfYouBelieveInFreaks]

Put it in writing to the agent OP. I've been in your shoes.....letting multiple people into my house to view (rentals) and it's awful without that kind of behaviour.

YOU have the right to enjoy it in peace and that includes refusing viewings when they are not convenient. A viewing from her will never be convenient.

[Bearbehind]

Can the EA conduct the viewing when you are out?

She was very rude but I don't think you can stop a potential new tenant visiting your property as it's likely to be in your tenancy agreement that you have to allow viewings prior to you moving out.

[ClawHandsIfYouBelieveInFreaks]

Yes you can Bear. Tenants have the right to refuse ANY viewing which is not convenient for them.

However, in OPs shoes I would tell the agent when I plan to be out and suggest as you say, that the loopy woman visits then.

But it is important for tenants to know....they do not have to agree to anything. It is their home.

[70isaLimitNotaTarget]

If you do let her view while you are out (but moved moved out) insist that the Estate Agent accompanies her every second

[Bearbehind]

claws I don't think the OP can claim that there is not a single possible time when a viewing wouldn't be inconvenient, particularly if other viewings (not this woman) are accommodated.

[ClawHandsIfYouBelieveInFreaks]

I thought that too 70 she doesn't seem "right" from what the OP says.

On 2nd thoughts...why the hell SHOULD the OP allow her in at all? She was aggressive, threatening...no. Refuse it OP.