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So I bought some Toast boots off eBay.....

(5 Posts)
Milmingebag Tue 04-Nov-14 13:56:34

The seller measured the calf incorrectly. She described them as worn 'not more than ten times' yet they were well worn and the heels and sole tips were on the point of needing a repair. Her bunions had made inroads into the shaping of the boot which wasn't clear from the photos and this was not stated in the details. There was a black mark slightly smaller than a 5p that looked like it had tar adhered to it that she had been careful to photograph around- again not mentioned.

So I sent the boots back after a snotty email from her when I had politely outlined the above. Today she has refunded me minus postage from both ends with a dishonest comment that I had picked at a natural hide fault. I didn't pick at her bloody boots and no way was it a 'hide fault'.

I am really annoyed. She hasn't apologised once.

Wibu to give her an acid response?

ClawHandsIfYouBelieveInFreaks Tue 04-Nov-14 14:26:55

No and leave bad feedback too.

19lottie82 Tue 04-Nov-14 14:42:11

"Today she has refunded me minus postage from both ends"

Moral to this story is, always open a ebay case if you are returning an item because its not as described.

You may still be able to, I'm not sure. Did you send the boots back tracked, and if so, did you keep the details?

If nothing else, she will get a negative mark against her from ebay. And leave negative feedback too.

ScarletFever Tue 04-Nov-14 16:07:38

I bought some trainers which were 'worn once' - yeah, but she must have left them on for 2 years while running through a jungle!!

I raised a case, asked for half my money back, she refused, i got it all refunded... i still have the trainers, i would have sent them back, but she didnt ask for them

cingolimama Tue 04-Nov-14 16:28:09

You should absolutely be refunded in full (including postage) if there is a mistake in the listing. It's not always intentional, some sellers make an honest mistake (I've done it and issued a full refund and a grovelling apology to the buyer), but it sounds as if this seller is well dodgy - postage for boots is really expensive. I would contact ebay and see if there's any redress. Good luck

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