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To think that my son should not have been able to trap his hand in the Next lift?

(111 Posts)
maggiethemagpie Thu 28-Aug-14 17:31:06

I was shopping at the big Next store in Manchester city centre today. We were coming down in the lift from the children's department to street level and my three year old son put his hand in the gap between the doors and the wall, when the lift stopped the doors opened and squashed his hand - I had to pull it out. I didn't see what he was doing as I was preoccupied with my other child.

Although I can understand that the door has to go somewhere when it opens am I right in thinking that a lift in a shop selling children's clothes, so there is likely to be a lot of kids using it, should be more childproof than that?

I can't fault next management once alerted they came and took a statement and said they'd call their lift engineer out but surely it should not have happened in the first place?

KingJoffreysBloodshotEye Thu 28-Aug-14 17:35:17

Next is cheap and nasty.

Lifts included.

cansu Thu 28-Aug-14 17:37:06

Tbh I think it is your responsibility to supervise him when in lift. That said I would say it is nobody's fault, you were distracted (not unreasonably) and he did something daft. I really don't think the shop can be held responsible. If he had tripped on the escalator, pulled a display on top of himself etc etc. would this be the shop's fault?

BoneyBackJefferson Thu 28-Aug-14 17:37:39

has he also managed to get his hand stuck behind a hand dryer?

PureMorning Thu 28-Aug-14 17:39:13

Sorry but he is three. Watch him properly

GemmaWella81 Thu 28-Aug-14 17:39:49


Lifts are lifts... Consider it a lesson learned in where not to stick yr fingers. Clearly not that horrendous otherwise you'd be telling us his injuries.

londonrach Thu 28-Aug-14 17:39:56

Surely as the mum you should be watching him.

Viviennemary Thu 28-Aug-14 17:40:04

It's impossible to say if the lift met safety regulations. That would be up to a H & S inspector. I wouldn't think anything is completely childproof.

nancy75 Thu 28-Aug-14 17:40:39

You are quite right he shouldn't have got his hand stuck - if you had been watching him properly he wouldn't have been able to get his hand stuck

Artandco Thu 28-Aug-14 17:41:03

It's common I think. A child got his hand stuck in lift in science museum last week. Came right out though so had just went with door not actually stuck.

I think just have to be extra careful near them and drum into children they must touch ( although like I said I think it's just shock not injury if hand goes in as gap)

McFox Thu 28-Aug-14 17:41:37

The world cannot be fully child proofed. Sorry, but it's up to you to supervise your child in lifts, on escalators etc.

pilates Thu 28-Aug-14 17:42:12


DancingDinosaur Thu 28-Aug-14 17:43:34

This happened to my ds in a hospital lift. A passerby had to pull his hand out as I couldn't do it. Tbh I don't think theres anything you could do physically with the lift to prevent it. I'm a lot more careful now.

WineWineWine Thu 28-Aug-14 17:44:11

I would say that it is your responsibility to supervise him.
Yes you were distracted, which happens, but that doesn't make an incident that happens when you are not looking, someone else's fault.

KnackeredMuchly Thu 28-Aug-14 17:45:11

Sounds really unfortunate but I agree with the posters who say that lift doors need to be taught as a big no no. There are only so many safety guidelines you can follow, some things can never be safe.

DiaDuit Thu 28-Aug-14 17:45:44

look- lots of things that could be prevented happen. however nobody wants to live in a world completely bubble wrapped so yes accidents will happen. as a parent you need to be super vigilant (not always possible but more often than not it's just not watching rather than not being able to watch) the world is not responsible for your child's total safety, there is an element of responsibility on your part.

LiveAndLetDie Thu 28-Aug-14 17:47:46

Whilst I can understand being momentarily distracted by your other child, I think this is one of those situations when you really do need eyes in the back of your head. He's 3, I think you should have been paying more attention to him. When mine were that little, I was paranoid about lifts and kept tight hold of their hands the whole time we were in the lift. One hand holding theirs, other holding the buggy, and making sure to stand back from the doors. I don't really think you can blame Next.

Notmadeofrib Thu 28-Aug-14 17:50:35

We were recently in France and visited a castle with an open cliff edge. Yep, full 30m drop, no fence. Various other drops left exposed. Seems that in some countries you're supposed to look out for hazards all on your own.
Were you hoping someone would suggest you sue them?

phantomnamechanger Thu 28-Aug-14 17:50:49

as long as he is OK, what's the issue? are you going to do a sad face for the dailyfail to try and get some vouchers because of the "trauma" you both suffered? wink
At the end of the day he is your child and was in your care. he could just as easily have tripped down the stairs or walked into a shelf while you were distracted. Kids have minor accidents all the time. We as parents have to make them aware of the things they need to be careful with. Lift doors being just one of many you would encounter on a shopping trip.

DrankSangriaInThePark Thu 28-Aug-14 17:51:04

Of course it shouldn't have happened in the first place. Because his hand shouldn't have been in the gap, should it?
It's a door. They open.
Kids need to learn not to put their hands where doors are going to do that pesky door thing.

Sirzy Thu 28-Aug-14 17:54:54

Hope he is ok. But as others have said for the mechanisim to work really it does need to have a gap.

DS loves lifts but the rule is he stays away from the doors at all times.

LadyLuck10 Thu 28-Aug-14 17:55:55

It was your responsibility to watch him but you turn around and push the blame on someone else. I'm sure it was a lesson for him to learn too.

MammaTJ Thu 28-Aug-14 18:30:54

Nope, he should not have been able to do it, he should have been properly supervised by you.

No compo to be had, move along.

waithorse Thu 28-Aug-14 18:38:25


reallywittyname Thu 28-Aug-14 18:40:27

How childproof do you think a lift can be? They have automatic doors, with recesses for those doors to slide into. The working parts have to be accessible to engineers and fire crews. Kids need to learn where there fingers can and cannot go and it's their parents' job to teach them. It's irrelevant that you were in a shop selling things for children.

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