I am not from this country so I am not sure if this is a cultural thing but I have noticed that people very seldom express regret or any sympathy in many situations. Eg I was looking for asparagus I a store today and asked a shop assistant. "If it's not on the shelf we don t have it" she said. Perfectly pleasantly and polite but no regret or apologies. In doctors office elderly lady was asking for a follow up appointment. Receptionist was explaining there's nothing available for two weeks. Again, polite, but nothing like a "I'm sorry, we don't have anything." I don't expect apologies in the form of "we screwed up" but where i come from it's considered polite to express regret or sympathy for someone asking you for something you can't deliver.
Is it just me?
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To think expressing regret is often appropriate
49 replies
WorkingBling · 25/05/2014 19:35
OP posts:
sarinka ·
25/05/2014 19:55
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sarinka ·
25/05/2014 19:57
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