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AIBU to want to lodge a complaint?

(8 Posts)
blueberrypudding Fri 21-Mar-14 09:52:41

So I'm nearly full term and went in to the AAU for decreased foetal movements a couple of days ago. All was fine though they had to repeat the CTG and I was in there for five hours, midwife was exceptionally lovely and as routine they sent me for a scan.

It turns out baby is really big already compared to my BMI and midwife raised this when she saw the scan results. She gave me a sweep and asked me to come back in the next day to see the consultant to ask if that was going to be an issue. I thought that was sensible!

So I come back the next day for my appointment (my DH takes a day off for this as if there was an induction discussed he wanted to be part of the decision making process) and after waiting an hour I'm ushered into a consultation room. While there I hear the consultant literally shouting at the midwife in the next room saying it was ridiculous I was back in and was asked to see her as everything was normal, and that it was a complete waste of her time.

Another midwife then came into the room and offered me an induction on my EDD because baby was large, which I accepted. The consultant didn't see me at all, which I was fine with.

Now I understand that consultants are busy but I felt so horrendously bad for the midwife who was being told off and felt so responsible - it really bothered me and stressed me out for the rest of the day! It also made me feel like I was something under the consultant's shoe that she couldn't be bothered with. I completely understand that I'm not a high risk, but in my mind the poor midwife was just covering herself professionally and making sure that everything went as smoothly as it could for me, which I think is lovely.

So now I have an induction date, which I'm happy with, and really I should just leave it, but I can't help but feel a sense of righteous indignation and want to make the consultant aware that her actions were distressing both for the midwife and for me (which I suppose she didn't know as she wasn't aware I could hear her). Am I being totally unreasonable?

mindthegap01 Fri 21-Mar-14 11:15:10

YANBU! That was very unprofessional of the consultant, I'd definitely complain.

Good luck with your induction and LO!

LaGuardia Fri 21-Mar-14 11:17:18

Why complain when it might be that consultant who is called in to save your life one day confused

Slothful Fri 21-Mar-14 11:22:56

Do complain, the consultant could have explained without shouting. The midwife didn't deserve shouting at for making a misjudgement.

anothermrssmith Fri 21-Mar-14 11:38:23

I would complain - the consultant was discussing your care and if you could hear them god knows who else could. Therefore a breach of confidentiality. Plus it's just unprofessional to shout at a colleague like that.

Woobeedoo Fri 21-Mar-14 12:56:29

I would complain. Who's to say that the next time a similar situation occurs that the midwife who received the dressing down ignores her own judgement and follows what the consultant said and something goes wrong?

Hospitals appreciate feedback - in November I had to complain about my consultant who tried to scare me out of a natural birth by telling me horror stories of NB's which I did not appreciate!

poorbuthappy Fri 21-Mar-14 12:58:57

So the consultant shouted at the midwife for you being there as there was no need and you got a booking for an induction on your EDD.

Ummm yes complain, because if the consultant was right, then the induction wouldn't have been offered surely?

bragmatic Fri 21-Mar-14 13:00:38

Do you think the consultant might leave her to bleed to death in the event of an emergency, LaGuardia?

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