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To think companies should only allow you to sign up online...

(10 Posts)
SelectAUserName Thu 20-Mar-14 12:07:50

...if they also give you the facility to cancel online?

I'm trying to make some small economies so am cancelling various subscriptions. It's costing me more in phone calls (not to mention time) because too many of them don't have an online cancellation option.

I can see why they do it but it's bordering on unethical.


Objection Thu 20-Mar-14 13:43:32


I guess a lot are hoping that people don't cancel/can't cancel/delay cancelling because it is difficult to do

Objection Thu 20-Mar-14 13:43:48


Daddypigsgusset Thu 20-Mar-14 14:08:18


Becles Thu 20-Mar-14 15:09:24

Try looking for the landline numbers on

NoNoNoNoNoYabu Thu 20-Mar-14 15:16:29


MinesAPintOfTea Thu 20-Mar-14 15:22:14

Write a letter to their registered address with a second class stamp. I can never be arsed to navigate phone systems...

Moodykat Thu 20-Mar-14 15:37:22

It's really bloody annoying isn't it?! The worst thing is, I signed up to Credit Expert for me and separately DH (as I know all his details etc) but with both sets of money coming out of my account. I had to phone to cancel mine, but cannot cancel DH's. And as it's a recurring payment I can't even cancel it with the bloody bank! So frustrating!

SelectAUserName Thu 20-Mar-14 15:49:23

Moodykat Credit Expert was one of the culprits!

MinesAPintOfTea Thu 20-Mar-14 15:51:10

Moodykat write and print off a letter from your DH telling them to terminate the account. Then all he has to do is sign the bloody thing.

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