Can anyone tell me how many times a phone can be repaired before they have to give you a new one.
My phone just come back from repair still in the same state it went in! not working. The shop I bought it from was useless they sent it off first time, it came back not working so they suggested I sent it to Nokia myself which I have. Its now booked in for third repair, its still under warranty.
This leaves me without my phone again for several weeks which is irritating.
Im on a contract with orange but bought the phone outright! wish I hadn't now.
I thought that by now surely this phone is not fit for purpose they obviously cant mend it, what rights do I have?
ee shop manager did write me letter to send to nokia the first time but said that he could do no more, and he could not replace the phone.
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mobile phone issues
14 replies
posits · 14/03/2014 17:47
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