Help Blocking someone from FB!

[HelpPsychoFacebookBother]

I know this is isn't AIBU but it's for my friend who is currently freaking out and we need some help! She started a tiny business a few months ago and has used Facebook to promote it (nothing big just cake decorating)

Anyway she was contacted by a girl she went to school with who has found her business page and sent her extremely threatening messages completely out of the blue. This is someone who is particularly dangerous who she hadn't been in contact with for many years.

Anyway we can't work out how to block her or report it. It looks to me like Dangerous Woman has sent her these messages and then blocked my Friend so she has no comeback (if that makes sense!) she tried to report it but the option told her that Dangerous Woman has changed her profile settings and she can't reported the abusive messages from her page.

Friend is worried that now Dangerous Woman is in control of the blocking that she may unblock her sometime and then once again do the same thing leaving friend powerless to do anything?

I do hope this makes sense! It's a highly stressful and worrying situation and I have no idea how to offer her help because I'm useless!

(Friend had blocked Dangerous Woman years ago from her personal page, but she's found her this way through her business page.)

[YouTheCat]

Take screen shots of the threats and call 101.

[Cleartheclutter]

Have you googled it?

[Cleartheclutter]

www.facebook.com/help/290450221052800

[henrysmate]

Sounds right to me, if Dangerous Woman has blocked your friend, your friend won't be able to see her on FB. But if it's her page, she can delete anything the madwoman writes on the page, if that helps.

[Anonymai]

If dangerous woman blocked her, the messages from her will now be from "facebook user". If they aren't, she hasn't blocked your friend.

Speak to the police though.

[Catsmamma]

if you unblock someone to spy then you cannot reblock them for 24-48 hours....so it is worth being vigilant and searching for Mrs Dangerous Woman each day in case nosiness has the better of her and then your friend can block her.

[Whatisaweekend]

Yup screen shots and contact the police. Am I right in presuming that your friend knows the real name of Dangerous Woman and where to find her? The police can visit and 'have a word'. Sorry for your friend - how stressful. Goodness some people are weird.

[HelpPsychoFacebookBother]

We can't find an option to block anyone from a public like page anywhere! AAAARGH this is frustrating.

[HelpPsychoFacebookBother]

Ok we've looked at it. It seems she's still "blocked", however she managed to send a message to her cake page! How do we stop her from contacting her through messages on her cake page!

This is confusing and shows how utterly shit Facebook really is.

[Cleartheclutter]

Can your friend delete the message? She should be able to if it is her page

[Cleartheclutter]

www.facebook.com/help/community/question/?id=553060128066669

[AgaPanthers]

There are two separate things, potentially, your Facebook user page, and your business page.

For the business page, first click the cog icon at top right and go 'Use Facebook as '. Then go to the timeline. Below the timeline you should see a choice of 'Highlights', 'Posts by Page' and 'Posts by Others'.

Choose 'Posts by Others', and then find the offending post, click the arrow next to it and go 'Report/Mark as Spam'. Then click 'Report/Ban This Person'.

For your personal page, go back to 'use Facebook As' and then go to the cog/settings/blocking, and type the person's name in 'Block Users' and click Add. Normally it will find them.

[HelpPsychoFacebookBother]

It wasn't a post it was a private message though. I think it's sorted now but it's horrible to see how social media can have such a down side.