Talk

Advanced search

to tell you all to check BT charges... sneaky

(7 Posts)
crashbangboom Mon 24-Feb-14 10:44:22

Just saved £42 by removing caller display and BT answer 1571 from our calling features online at BT.com. Sneaky b*stards ramping up their charges on the sly.

Vaguely remember email informing us but didn't think it would apply as we are only 6mths into a 18mth contract.... No apparently to get it for free we have to get a new 12mth contract (clearly hoping we will forget to cancel again.....)

You can remove it by logging into BT account online. Find calling features. Not too tricky but a little effort

cozietoesie Mon 24-Feb-14 10:47:56

Do check in a month or two to see if it's really been removed. Thye kept telling me it had been - but it seemed to 'stick'. (And the only way I got out of being charged for an old phone setup from about 30 years ago was to start a whole new contract! I wouldn't have minded if the phone was still in this house because judging by its age, it would likely have been worth ££ on ebay.)

specialsubject Mon 24-Feb-14 10:53:33

there was a letter about this months back - to give you time to forget.

if you are on the line rental saver (and if you are with BT you should be) then that commits you for a year anyway. When you renew it, ask them to give you the caller display for free, which they will. Not the 1571, but just buy an answerphone for that.

crashbangboom Mon 24-Feb-14 10:53:51

I will set a reminder to check. Sneaky aren't they?

crashbangboom Mon 24-Feb-14 10:55:17

We are a couple of months into line saver.... Apparently that alone isn't a commitment/contract either.

They like to find excuses don't they!

crashbangboom Mon 24-Feb-14 20:33:37

Bumping for evening crew

deakymom Tue 25-Feb-14 23:54:00

they are extremely sneaky i moved house and asked for a final bill i received it and paid for it moved house had a new contract with a new supplier then i had an email telling me i was going to be taken to court for not paying my bill hmm so i called them basically asking wtf? they said its your final bill i told them a, i paid that already before i moved house b, i moved house c,you knew full well i blasted moved and my new address so why did you send me a bill to my old house? they agreed to wipe the debt as an apology

i do not wish to deal with them again this was the end of a very long saga with them and i know i pay more with my current provider but they are better

Join the discussion

Join the discussion

Registering is free, easy, and means you can join in the discussion, get discounts, win prizes and lots more.

Register now