to tell you all to check BT charges... sneaky

[crashbangboom]

Just saved £42 by removing caller display and BT answer 1571 from our calling features online at BT.com. Sneaky b*stards ramping up their charges on the sly.

Vaguely remember email informing us but didn't think it would apply as we are only 6mths into a 18mth contract.... No apparently to get it for free we have to get a new 12mth contract (clearly hoping we will forget to cancel again.....)

You can remove it by logging into BT account online. Find calling features. Not too tricky but a little effort

[cozietoesie]

Do check in a month or two to see if it's really been removed. Thye kept telling me it had been - but it seemed to 'stick'. (And the only way I got out of being charged for an old phone setup from about 30 years ago was to start a whole new contract! I wouldn't have minded if the phone was still in this house because judging by its age, it would likely have been worth ££ on ebay.)

[specialsubject]

there was a letter about this months back - to give you time to forget.

if you are on the line rental saver (and if you are with BT you should be) then that commits you for a year anyway. When you renew it, ask them to give you the caller display for free, which they will. Not the 1571, but just buy an answerphone for that.

[crashbangboom]

I will set a reminder to check. Sneaky aren't they?

[crashbangboom]

We are a couple of months into line saver.... Apparently that alone isn't a commitment/contract either.

They like to find excuses don't they!

[crashbangboom]

Bumping for evening crew

[deakymom]

they are extremely sneaky i moved house and asked for a final bill i received it and paid for it moved house had a new contract with a new supplier then i had an email telling me i was going to be taken to court for not paying my bill so i called them basically asking wtf? they said its your final bill i told them a, i paid that already before i moved house b, i moved house c,you knew full well i blasted moved and my new address so why did you send me a bill to my old house? they agreed to wipe the debt as an apology

i do not wish to deal with them again this was the end of a very long saga with them and i know i pay more with my current provider but they are better