Jesus Christ. Just on the phone to Santander to close very old credit card.
Spell my name using phonetic alphabet.
Indian chap: "That's 'D'?" Me: 'No, B as in Bravo'
Give date of birth, Indian chap 'September?' Me: 'No, May'. (how do they sound even similar?)
Indian chap '1992?' Me: 'No, 1982'
Give address, accidentally say 'F for Freddie' instead of 'F for Foxtrot'. Indian chap: 'what is that?' repeat, using 'Foxtrot', and he understands.
Indian: 'I am sorry I have to transferring you to different department'
Me:
New person answers: 'Hello how can I be helping you?'
Me:
Eventually done, but not before he struggled to pronounce my very ordinary street name.
Please or to access all these features
Please
or
to access all these features
AIBU?
Indian call centres - why?
78 replies
AgaPanthers · 17/02/2014 13:01
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