To think that ASDA owe my DD a new hob

[LEMmingaround]

My dd posted on facebook that she nearly burnt her flat down boiling a pan of water - cue loads of sarky comments, including a few from me :) Anuway, it turns out that the saucepan "melted" onto the hob, which i think is ceramic.

Saucepans shouldn't be melting! it wasn't a halogen hob so do you think we should persue this? I don't know all the details but it sounds to me like they should be replacing or repairing the hob if my DD can't get the paint stuff off?

[LEMmingaround]

ok, down grade that to replacement pans or a refund as she has just told me she has managed to get the stuff off the hob

[mercibucket]

did she boil it dry?

[gamerchick]

i would wanting to see the pan and hob myself.. in person.

[SecretNutellaFix]

Sounds like your dd wasn't keeping an eye on the pan and it boiled dry and was left unattended for quite some time.

[Joules68]

Asda owe your dd nothing!

[LEMmingaround]

gamer??

merci - she said she didn't. She has posted a picture and it looks like the paint melted back to the metal - i think the issue is wast it suitable for the hob?

[PenguinBear]

More details and pictures needed to make a decision!

[LEMmingaround]

Joules68 to be fair, i think im begining to agree with you

[lanbro]

Surely it can't have been an actual saucepan.....maybe just the handle?

[K999]

If the pan is dangerously faulty, she should make a claim against the manufacturer of the goods.

[LEMmingaround]

K999, apparently it is the retailer that you have the "contract" with so your claim goes to them.

She has posted a picture and its sort of one "corner" of the bottom of the pan that has come off - i suspect it was the wrong sort of pan for the hob.

[K999]

Not if the goods are dangerously faulty.

[K999]

Asda may accept liability. If not, contact the manufacturer.

[LEMmingaround]

She says that she only boiled it for five minutes - i think cheapo saucepan on wrong hob - guess i'll have to buy her some decent pans!!

[Caboodle]

Take them back anyway - my DM used to work for Asda and she was permanently surprised at what returns they would accept and replace/ refund.

[arselikekylie]

You can't use all types of pans on a ceramic hob unfortunately. That will most likely be the issue. Not a fault with the pan itself.

Maybe claim through house insurance?

[BloodyMinecraft]

ach, she used a pan unsuitable for her hob.

She needs to write that one off to experience and spend 5.99 on a new pan

[holidaysarenice]

I have a ceramic hob, what can/cant be used on it?

[MidniteScribbler]

There's a reason why cheap pans are cheap.

[ComposHat]

This is a pleasant change
Op: Aibu?

Mumsnet jury: yes because your daughter used the wrong pan.

Op: okay fair enough.

This is a good thing and so very rarely happens.

[SpagBolgs]

Asda own your DD nothing! She should of been more careful checking it was the right saucepan and taking caution! Well that what you get if you buy a saucepan from Asda.

[ComposHat]

spagbogs take the story of the cheap asda pan and apply this same logic to your nanny/aupair/whatever situation.

If yoy pay bargain basement prices, don't be surprised when you get rubbish.

[SpagBolgs]

@ComposHat

Well I suggest you go and read my thread fully because you've missed out on crucial points.

[ComposHat]

I am fully up to speed with your thread spag the crucial points wouldn't be the perks like the water and the shower you offering as an act of grand munificence?

[SpagBolgs]

@ComposHat

I have increased her wage and reduced her hours.