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To think that ASDA owe my DD a new hob

(26 Posts)
LEMmingaround Sat 08-Feb-14 19:32:28

My dd posted on facebook that she nearly burnt her flat down boiling a pan of water - cue loads of sarky comments, including a few from me smile Anuway, it turns out that the saucepan "melted" onto the hob, which i think is ceramic.

Saucepans shouldn't be melting! it wasn't a halogen hob so do you think we should persue this? I don't know all the details but it sounds to me like they should be replacing or repairing the hob if my DD can't get the paint stuff off?

LEMmingaround Sat 08-Feb-14 19:33:36

ok, down grade that to replacement pans or a refund as she has just told me she has managed to get the stuff off the hob

mercibucket Sat 08-Feb-14 19:34:35

did she boil it dry?

gamerchick Sat 08-Feb-14 19:35:13

i would wanting to see the pan and hob myself.. in person.

SecretNutellaFix Sat 08-Feb-14 19:35:42

Sounds like your dd wasn't keeping an eye on the pan and it boiled dry and was left unattended for quite some time.

Joules68 Sat 08-Feb-14 19:37:05

Asda owe your dd nothing!

LEMmingaround Sat 08-Feb-14 19:37:46

gamer??

merci - she said she didn't. She has posted a picture and it looks like the paint melted back to the metal - i think the issue is wast it suitable for the hob?

PenguinBear Sat 08-Feb-14 19:38:22

More details and pictures needed to make a decision!

LEMmingaround Sat 08-Feb-14 19:39:16

Joules68 to be fair, i think im begining to agree with you

lanbro Sat 08-Feb-14 19:39:36

Surely it can't have been an actual saucepan.....maybe just the handle?

K999 Sat 08-Feb-14 19:39:44

If the pan is dangerously faulty, she should make a claim against the manufacturer of the goods.

LEMmingaround Sat 08-Feb-14 19:42:30

K999, apparently it is the retailer that you have the "contract" with so your claim goes to them.

She has posted a picture and its sort of one "corner" of the bottom of the pan that has come off - i suspect it was the wrong sort of pan for the hob. blush

K999 Sat 08-Feb-14 19:43:25

Not if the goods are dangerously faulty.

K999 Sat 08-Feb-14 19:46:55

Asda may accept liability. If not, contact the manufacturer.

LEMmingaround Sat 08-Feb-14 19:50:13

She says that she only boiled it for five minutes - i think cheapo saucepan on wrong hob - guess i'll have to buy her some decent pans!!

Caboodle Sat 08-Feb-14 21:00:00

Take them back anyway - my DM used to work for Asda and she was permanently surprised at what returns they would accept and replace/ refund. grin

arselikekylie Sat 08-Feb-14 21:36:21

You can't use all types of pans on a ceramic hob unfortunately. That will most likely be the issue. Not a fault with the pan itself.

Maybe claim through house insurance?

BloodyMinecraft Sat 08-Feb-14 21:40:51

ach, she used a pan unsuitable for her hob.

She needs to write that one off to experience and spend 5.99 on a new pan smile

holidaysarenice Sun 09-Feb-14 01:18:50

I have a ceramic hob, what can/cant be used on it?

MidniteScribbler Sun 09-Feb-14 01:22:52

There's a reason why cheap pans are cheap.

ComposHat Sun 09-Feb-14 01:45:44

This is a pleasant change
Op: Aibu?

Mumsnet jury: yes because your daughter used the wrong pan.

Op: okay fair enough.

This is a good thing and so very rarely happens.

SpagBolgs Sun 09-Feb-14 01:53:07

Asda own your DD nothing! She should of been more careful checking it was the right saucepan and taking caution! Well that what you get if you buy a saucepan from Asda.

ComposHat Sun 09-Feb-14 02:00:22

spagbogs take the story of the cheap asda pan and apply this same logic to your nanny/aupair/whatever situation.

If yoy pay bargain basement prices, don't be surprised when you get rubbish.

SpagBolgs Sun 09-Feb-14 02:08:54

@ComposHat

Well I suggest you go and read my thread fully because you've missed out on crucial points.

ComposHat Sun 09-Feb-14 02:21:30

I am fully up to speed with your thread spag the crucial points wouldn't be the perks like the water and the shower you offering as an act of grand munificence?

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