I'm a regular poster but I have ranted to my friends about this so I didn't want to be 'outed' on here.
I have had some fraudulent activity on my bank account which has now all been sorted. Unfortunately having made provisions for my direct debits and standing orders I forgot about my home contents insurance. I have just returned home to a letter from MoreThan informing me that as they could not take my payment of £10.73 they have served me a notice of default under the 1974 Consumer Credit Act.
I am livid! I rang them up, payed the missed payment and cancelled my policy. I told them all it would've taken was a simple call or letter to tell me about the missed payment and I would've rectified it. They replied that they are unable to phone as they have no facilities for out-bound calls. However after the call they did send me a text confirming my cancellation.
AIBU to be furious about a default notice for 1 missed payment of £10.73 or is this usual?
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MoreThan - LTB's
7 replies
Namechngedforthis · 07/02/2014 14:54
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