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To not hang up on O2 after being on hold for 30 mins...

(10 Posts)
Beccadugs Thu 06-Feb-14 19:11:22

I fell like if I give up now they will WIN...

I am trying to find out about an upgrade that they have called me about 5 times this week (while I was at work).

I was considering leaving them. I think I definitely will now...

SPsMrLoverManSHABBA Thu 06-Feb-14 19:15:55

Have you given up?

RoseRedder Thu 06-Feb-14 19:17:30

As long as it's a free call hang on in there

Beanymonster Thu 06-Feb-14 19:18:33

I'm fairly sure when I called 02 they had a service where you text them and they call you within the hour or something?

Newlywed2013 Thu 06-Feb-14 19:18:42

Ask for your puk code say you are wanting to leave you will get loads of much better offers

Beccadugs Thu 06-Feb-14 19:18:44

39 mins... yes it is a free call!

Beccadugs Thu 06-Feb-14 19:21:32

Thanks NewlyWed. DH couldn't remeber the name of "code thing"!

mindthegap01 Thu 06-Feb-14 19:24:41

O2 robbed me of 1 hour 47 minutes of my life last week... And I still stayed with them because they gave me a £5 credit to say sorry. Bastards.

wibblyjelly Thu 06-Feb-14 19:42:28

You still holding?

Beccadugs Thu 06-Feb-14 20:23:29

I'm free!!!

And they waived £150 on my phone upgrade and have me a cheaper deal than I'm on now, and than their competitors!

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