I went to get cash out of my bank account this morning to pay the builders (£6,000) and was told I could not take that amount out without hard copy proof of what I was spending the money on eg an invoice. I was given no notice of this so of course did not have anything except a quote on my phone which they did not accept, even though I offered to email it to them. This was not a question of confirming my identity- it was that they have a new policy where you gave to prove what you are spending your cash on. When I asked what the threshold was for the new policy I was told they were not allowed to tell me. I am furious. Surely what I spend my money on us nobodies business but mine. It certainly isn't HSBC's business.I am thinking of closing my accounts there with all the hassle that will entail. AIBU?
Please or to access all these features
Please
or
to access all these features
AIBU?
to want to close my bank account after this gross invasion of privacy?
369 replies
somanymiles · 02/01/2014 11:49
OP posts:
NatashaBee ·
02/01/2014 11:56
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MatryoshkaDoll ·
02/01/2014 12:00
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