TV licensing will not take my money.(38 Posts)
you won't get a visit - this is a standard threatening letter - and even if you do, you don't have to let them in. This is Capita who are incentivised on those they catch.
contact them via the website if possible, if not give it a few days with the letter.
otherwise; can someone who does have a suitable card pay for you, and you pay them? Then you can set up your cash payment scheme.
is this the number you called?:
Call us on 0300 555 0286 Monday to Friday between 8am and 9pm or Saturday between 8am and 5pm.
That doesnt sound like the generic letter. Mine never said they'd get a search warrant.
If it was me, Id pay the money into a friends account and ask if they could pay the 'first payemenf' for me.
How frustrating for you - it seems like they haven't got their heads screwed on straight.
If I were you I'd make sure to keep copies of any letters / emails you send and write down the times of your calls and who you spoke to.
Can you still go into a post office branch to pay in person in cash? Not had a tv for a while but seem to remember that's what I did last time.
If they come knocking show them copies of your communications etc and demand to know how they are going to resolve the issue. That'll put you in a strong position
*in person for first payment with the form
Seems to say here that you can just go to any paypoint and pay in cash?
There are lots of different ways to pay. Surely you can do one of them?
You've been given a solution - ask someone else to make the first card payment for you. It's rubbish and completely ridiculous that you need to do that, but that is the easy way to resolve it.
sounds fucking nuts!! Do you have any friends or family that could use their card to pay the first payment for you and you can give them the cash
Gah, pressed send too soon.
I was in a similar position a good few years ago, when I was caught in a catch-22 situation where I couldn't open a new bank account because I didn't have the right ID, but I couldn't acquire the right ID because I didn't have a bank account to receive money!
My then housemate was lovely and let me use her account. It absolutely sucks having to ask people to do that type of thing when you feel you should be able to resolve it yourself, but save yourself some worry and ask someone to make that first payment for you. Then it's all sorted.
Is there a bar code scan thingy on the letters?
to be honest I think you are perfectly safe to just put the weekly or monthly amount aside for a year until you have the full amount (or I think you can pay in full at 6 months?) as, as someone else says, Capita send upt millions of threatening, legally questionable letters and very, very rarely visit the address. It would take a few round of letters first whwich would probably take 6/9 months. Then, at worst, they'd send some weasally little Capita man round who would try and harrass you on the doorstep. As long as you refused to let him in and said you had only just moved in and didnt have a TV yet or weren't using it yet he woudl just go away issuing more empty threats.
I know all this because I once has a TV licence in a rented property but Capita (for TV Licencing) refused to believe me (despite me having the paper documentation) because it was in my name not my partners who was on teh lease and had purchased the TV. All this took WELL over a year.
Even if after all this you still hadn't bought one, the only think they can do is get a warrant to bring the police round to enter your property and check whether you are watching TV. This requires a court order on their part and would take years.
Thinknig about it, the Capita toad that came to the door was asking me for cash to buy a TV licence then and there (even though I had one) - so you could probably just save up every week and wait til he turns up and give it to him.
Go and get a pre-pay debit card. Some of them are even free.
Or why not get a basic bank account with a debit card?
Living a purely cash-only existence is both expensive and pointless, where there are plenty of alternatives.
I don't think the letter you got is anything to do with you ringing them. It sounds like one of their standard threatening letters (we had one waiting for us when we moved in here - nice). If they do turn up bfore you've got this sorted just don't open the door. There's bugger all they can do if they don't catch you watching telly (of course you shouldn't watch it if you haven't got a licence, and it would be a good idea to unpug the aerial).
They really are a nightmare to deal with. I paid for my DD's TV licence when she went to Uni from my own bank account. Whenever she moved flats and I contacted them, they told me they could not speak to me because the account was not in my name, when my DD rang they said they could not speak to her because she was not the payee. They then told me that they had no record of her previous address and that I had never paid for a licence. Fortunately I could prove to the contrary. They told me to write in. I refused and asked to speak to a manager who sorted it out.
When I cancelled, we both had to be by the phone and I took the precaution of cancelling the direct debit.
They will not put themselves out to assist in any way and act like they are doing you a massive favour when you are trying to behave decently and properly and do not seem to realise you are a paying customer.
I would use it to make a part payment at a paypoint outlet then, and completely ignore what they said about a card for the first payment
If you have to speak to them again make sure you accidentally say crapita instead of capita. They love it when folk do this I assure you
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