Arranged to have a parcel collected by Hermes today. Thought I'd give them a go as Royal Mail are so expensive. I was sent an email saying it would be picked up between 08.00 and 20.00. Arranged a safe place to store the parcel if I went out. 20.00 came and went, no sign of courier. Sent them an email to ask what was going on. Just got a reply, apparently the courier attempted to pick the package up at 05.49 this morning. What kind of company sends a courier before 6am without prior notice? ???
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