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To dump my shopping at Morrisons checkout

(38 Posts)
Elliptic5 Wed 02-Oct-13 13:46:13

Bought a few thing in store, used a small trolley as the basket puts a strain on my shoulder and went to the self service. Got stopped from using the till I first went to as I apparently had to use a till with a larger area for my shopping (even though I only had a few bits), got redirected to machine labelled cash only - no good for me, then told to wait for a free space on trolley tills.
Scanned first item fine, second item fine, third item "remove from bagging area and wait for assistant" - waited, cleared by assistant, fourth item "remove from bagging area and wait for assistant" angry and fed up, FFS I could have gone through a normal till by now! Upended all my shopping into my trolley, grabbed my bags, declared Morrisons self service hopeless and marched out and went to Asda round the corner.
Realised at Asda I had left my trolley token stuck in the trolley in Morrisons blush - well at least it wasn't a pound coin.
Probably unreasonable, but felt great for a moment grin.

sweetestcup Thu 03-Oct-13 22:27:47

I think all these self scan tills are as useless as the rest, no matter what supermarket they are in.

And whats wrong with Morrisons julia?

ilovesooty Thu 03-Oct-13 22:23:13

You actually shopped in Morrisons.................. and you are telling us on an open forum .........Bugger Me

What's wrong with shopping at Morrisons?

Juliaparker25 Thu 03-Oct-13 22:07:06

You actually shopped in Morrisons.................. and you are telling us on an open forum .........Bugger Me

BeerTricksPotter Wed 02-Oct-13 16:21:32

Message withdrawn at poster's request.

Elliptic5 Wed 02-Oct-13 16:21:15

Special tills for trolley self serve at my Morrisons buttercrumble so trolley not in anyone's way.

pindorasbox Wed 02-Oct-13 16:20:13

Message withdrawn at poster's request.

buttercrumble Wed 02-Oct-13 16:00:41

YABU, there's nothing worse than trollies in the way , when you are trying to use self serve

Changebagsandgladrags Wed 02-Oct-13 15:54:41

I had the unexpected item in bagging area alert. It was my bloody bag, how dare it tell me off for a bag in the bagging area.

bicyclefish Wed 02-Oct-13 15:36:55

sorry,fofrot to say, no YANBU grin)

bicyclefish Wed 02-Oct-13 15:36:15

Morrisons must have bought a cheapo job lot of their machines because across the country they are worse than useless. they especially hate 'light' items as the scales dont seem to pick them up so i always give the bagging area scales a little downward shove when i am loading small or light stuff so the dumb arse machine reads that something has been put down there.

Maggietess Wed 02-Oct-13 15:27:01

*And bring not thing and wait not weight... Sorry, typing fast in rage grin

Maggietess Wed 02-Oct-13 15:26:05

*Tesco not teach

Maggietess Wed 02-Oct-13 15:25:28

The "place item in the bagging area" thing drives me flipping mental!!!!

I too ivanacake regularly get an unexpected 3yo in the bagging area or have items unexpectedly removed by the 5yo who wants her moshi shampoo in her hand rather than in the bag.

I also hate all small items that it can't bloody well weigh as they are too light and they swear I haven't put them in!!

Then add to the fact that 3 of the cheese strings in the bag were eaten by my 3 on the way round so it doesn't weigh the same and I don't want the hanger thanks as they take up so much room in my bag!!

Finally I am in NI and we now have shopping bag levy so you thing your own, they never ever like it when you bring your own, doesn't matter how many times you tell it there's a bag there, it still says "unexpected item, please weight". The sainsburys ones take forever to recognise each item in the bag (I'm a quick scanner/packer, used to be a checkout girl grin that's why I'm using the Damn thing... to save me time as I know I'm fast!!!) so I now boycott them.

Our local teach got in scan and shop last week, I'm going back to it and I don't get a full rescan every time. What's the point of the assistant anyway, they come over and clear it ever checking anything so it's pointless having the weight monitoring..

I don't like them... Can you tell smile

YouTheCat Wed 02-Oct-13 14:53:13

I had a lovely chat with the checkout lady in Sainsburys today. We were having a right giggle.

You just don't get that kind of interaction out of a machine that constantly tells you to 'place the' fucking 'item in the bagging area' over and over again until you lose the will to shop.

moanalot Wed 02-Oct-13 14:51:16

If only we all just refused to use them, and explain why......because they're crap and it's nearly impossible to put your full shop through without having to call for assistance, and also....why should we do their work and allow them to employ less people on the checkouts. As usual all down to their greed for bigger profits.

YouTheCat Wed 02-Oct-13 14:50:41

I only ever use them if I'm only getting 2 or 3 things and am not in a hurry. Hate them.

I got directed to use the Smiths ones buying A4 files and the placement of the barcode made them impossible to scan.

I gave up and went to Wilkinsons.

picnicbasketcase Wed 02-Oct-13 14:28:48

I have always found that Morrisons ones work fine but the Tesco ones are temperamental to the point of wanting to kick the fuckers. But they are infuriating when they get fussy over nothing so YANBU

Elliptic5 Wed 02-Oct-13 14:23:49

But at least that 'poor bastard' is being paid for their time. Mine is gone forevermore.
This appears to be the price we pay for being lured away from small independent shops by cheaper prices and BOGOF offers. Now we only have the big supermarkets to go to they are expecting us to put up with poor customer service and being treated like shit.

Isthatwhatdemonsdo Wed 02-Oct-13 14:17:48

YABU some poor bastard had to put your dumped shopping back.

melika Wed 02-Oct-13 14:16:31

Keep saying to myself 'Don't go to self serve, it always throws a wobbly'.

But what do I do? Yes, I always chance it.


pixiepotter Wed 02-Oct-13 14:13:51

I did that at ASDA and the jobsworth told me that it was shopliftingand classed as 'a walk off' and the instore police desk had been notified!! Daft bat how can it be if I left the groceries on the till!

Felyne Wed 02-Oct-13 14:11:39

One time, ONE TIME, I used the self service tills and didn't have to get an assistant. I felt like doing a little dance.
Every other time, though...

craftynclothy Wed 02-Oct-13 14:10:47

YANBU. We were in WHSmiths the other week and there was a big queue so Dh decided that it would be far quicker to use the self service tills hmm

The plan may have worked except he needed authorisation for the glue and something else. Eventually someone came to deal with it (there was nobody nearby) except that the stupid fecking till only accepts one authorisation as against one thing iyswim. So he had walked off to serve the rest of the huge queue when we discovered we couldn't pay as it needed him to authorise it again. Of course, he then couldn't leave the till because he had a queue.

ProfYaffle Wed 02-Oct-13 14:09:49

I like the actual Morrisons food but never shop there because of this sort of stuff. The self service doesn't work properly and there aren't enough of them anyway, there are huge queues all the time at every till and the aisles are too narrow which is compounded by the enormous baskets of special offers they scatter about. I find the whole experience far too stressful so stick to Tesco on the whole.

PoppadomPreach Wed 02-Oct-13 14:09:33

I totally agree that Morrisons' self scan is useless. YANBU.

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