My dh has a problem with his Gmail account but cannot get hold of Google to sort it out. Basically someone has been given exactly the same email address as him by Gmail. He's receiving endless updates from her Facebook and even an emergency email about ambulances going to her address.
He can't remember his original password as he hardly uses the account but he receives his receipts from play store etc.
He needs a password reminder to access it by Gmail but can't because it would get sent to her account - which is obviously very dangerous. He cannot contact Google.
He was even directed to California for a recorded message which said they were not offering customer services. Has any one any suggestions. He's actually going on about writing to his MP? There must be a better way, can anybody help?
Please or to access all these features
Please
or
to access all these features
AIBU?
Can't contact Google?
37 replies
Jellybeanz1 · 26/09/2013 09:45
OP posts:
mirai ·
26/09/2013 10:23
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mirai ·
26/09/2013 10:24
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