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to hate it when cafe workers and shop assistants say....

(143 Posts)
burberryqueen Tue 23-Jul-13 10:57:59

"are you all right there?" when they mean 'can I help you?'
but of course i don't ......(or else they could have a point!
i often say 'fine thanks and are you all right there too?' which makes them a bit hmm
another one that grates a bit is for example they put a coffee in front of you and you say 'thank you' and they say NO WORRIES!!!

Feminine Tue 23-Jul-13 10:59:07

I don't think it matters.

Forgetfulmog Tue 23-Jul-13 10:59:17

Ummm hmm

ifyourehoppyandyouknowit Tue 23-Jul-13 10:59:28

Maybe it's because they have said 'can I help you' to a hundred other people this morning and they want to mix it up a bit before the boredom drives them insane.

I think you need to have a cup of tea and calm down.

Yonihadtoask Tue 23-Jul-13 11:00:05

It's better than just saying "Next please".

Surely ?

SaucyJack Tue 23-Jul-13 11:01:35

I hate it when they approach me full stop.

I'm 32 years old, and quite capable of choosing my shopping myself.

ANormalOne Tue 23-Jul-13 11:01:38

Wow, how dare they be polite and helpful, the cads. hmm

livinginwonderland Tue 23-Jul-13 11:01:51

Well,when you've said "Hi, can I help?" to a hundred people that day, it can get a little bit repetitive and boring...

Forgetfulmog Tue 23-Jul-13 11:02:11

Would it be better if they asked you "what do you fucking want?"?

Sirzy Tue 23-Jul-13 11:02:28

Cant say it has even crossed my mind to be vaguley bothered by that. As long as they are polite i am happy!

burberryqueen Tue 23-Jul-13 11:02:47

grin point taken.....
i am off for an espresso....

CajaDeLaMemoria Tue 23-Jul-13 11:03:34

What's wrong with 'no worries'?

Would you prefer that they just walked away? It would make them look very hostile!

Neither of these things bother me at all, thinking about it. I'd be much more irritated if were unfriendly.

Mimishimi Tue 23-Jul-13 11:03:39

Are they Australian? We say "are you alright?' and 'no worries' all the time without really thinking about it.Lots of young Australians go over to England on work visas and do that sort of work.

burberryqueen Tue 23-Jul-13 11:04:30

tbh if an Aussie says 'no worries' i do not really mind....

mylittlesunshine Tue 23-Jul-13 11:04:49

I used to work in a shop as a teen and my boss wouldn't let us say 'Can I help you' as customers would say no and we had to try and avoid that.

MrsWolowitz Tue 23-Jul-13 11:05:27

Message withdrawn at poster's request.

Shakirasma Tue 23-Jul-13 11:05:58

Will we lowly shop workers ever get it right? If itsnot threads complaining we are ignorant/rude/bored looking, we are being criticised for being friendly/polite in a fashion that doesn't suit sir/madam.

MissBetseyTrotwood Tue 23-Jul-13 11:06:11

Well, I do love good, intelligent service that has a point instead of empty platitudes like the 'Have a nice day' you get at the door of Gap.

I bought a dress a while back at the Vivien of Holloway shop and they were amazing. Dress fits like a glove because it was properly measured and fitted. Service was friendly but laid back and not salesy. Nice.

And while we're here and I'm being a pedant I do like a 'May I help you'. I assume they can help because they are employed by the shop for that very purpose. (Rant over, sorry).

KittyLane1 Tue 23-Jul-13 11:08:34

I work in a shop, we are not allowed to ask if we can help, it has to be a non business opening line, such as hi how are you, are you alright, weather is grand today etc.

We hate it.

we must approach everyone. We must talk to everyone.

We have so many rules about what we can and can't say, do, wear, eat, drink etc at work.

The Company I work for have poor sales and no hours so are desperately looking at ways to get rid of people, we have to do every single think we are told to do or could get in trouble.

MardyBra Tue 23-Jul-13 11:09:17

I don't mind it once. It's when every member of staff approaches me in quick succession. As in:

"are you alright there?"
Yes thanks, I'm happy just to browse.
"Are you alright there?"
Yes thanks, I just told your colleague I'm happy to browse
"Are you alright there?"
(getting forced now) yes I'm fine thanks.
(4th person comes out of stockroom).
"Are you alright there?"
(politely) Look, you are the 4th person to approach me in 2 minutes. I'd like to shop in peace now please or I'll just leave. Thanks.

In Lush recently.

Pudden Tue 23-Jul-13 11:09:45

I hate it when you order summat and they say "no problem"...of course it isn't a problem as a) you are a shop/cafe selling said items and b) I am the customer buying it

Ginocchio Tue 23-Jul-13 11:10:47

Next time, take the question seriously. Launch into a detailed monologue about every aspect of your life - medical problems, work issues, relationships. Maintain eye contact throughout. If possible, manouvre so that they can't easily get away. Ask for their advice. Show them your rash. Ask if they'll speak to your ex about maintenance payments. Call your ex, and hand the phone to the shop assistant. See how long you can keep them engaged. If you make it to 10 minutes, then abruptly stop, look at them in a puzzled way as if you've never seen them before, and walk out.

They may feel a bit uncomfortable at the time, but it'll give them a great anecdote to tell.

Or, y'know, you could just "fine, thanks!" and get on with your day...

MardyBra Tue 23-Jul-13 11:11:17

I do feel for the shop workers though. I realise it's company policy.

burberryqueen Tue 23-Jul-13 11:11:33


burberryqueen Tue 23-Jul-13 11:12:08

yes i expect they are following orders.....

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