My daughter is 11 months old. Will be due her MMR at age 1. We have relatives near Swansea, FIL is not in the best of health, we were meant to visit next week but have postponed due to the measles outbreak, as per Public Health Wales advice. I know they can have the vaccine any time from 6 months old, so I rang my GP surgery to see if i could arrange to get it done. The receptionist was quite abrupt and said she won't book her in if she hasn't had the letter. I explained the situation and she still refused. That's fair enough if that's surgery policy. Here is where I think she was unreasonable - I asked to speak to the Practice Nurse and she refused, said i just have to wait for the letter! i said no, i will book in to see GP and explain why, and only then did she take my number and say the nurse will ring me later.
I appreciate she has a job to do but surely she should not be so bloody abrupt, and also it's not her call to determine if my daughter can have her MMR and whether i can speak to the nurse - she should've advised me to speak to clinical staff before trying to just get me off the phone!
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To be irritated by GP receptionist
20 replies
ilovechips · 19/04/2013 11:43
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