First all the 'Debt' is only £26 and I don't actually owe it in the first place, but I have been phoned up to 15 times a day on my landline and mobile by one of these idiots. I had tried to explain at first I don't owe the money but they keep saying to pay them or they will send the boys round (doorstep visit)
I aint worried about it now in as much as I have taken advise and know not to speak to them on the phone and am waiting for the company I am supposed to owe the money to to get back to me.
But the stupidity of the DCA agents is breathtaking.
The guy who rings me is scottish, I recognise the number I know who it is.
I usually say put it in writing I am not talking to you over the phone and hang up and never answer his security questions but after he had phoned every 1/2 hour yesterday I lost my temper
When he asked to speak to Mrs Caruso i lammed into them I asked why he was constantly ringing for a debt of £26 from xxxx when the debt is in dispute and I have sent a letter telling his company this and have reported them for harassment .
He refused to answer until I had answered his security questions, now I understand data protection and the need to ensure they are not discussing someone else's debt with a stranger, but the fact that I knew about the so called debt who it's to and what letters I had written to his company should have told him he was speaking to me.
To make things worse he started to call me Mrs Caruso when I asked him why he was calling me Mrs Caruso when he was demanding that I answered questions to prove I AM Mrs Caruso he didn't reply only stating he needed me to answer his security questions for my own 'protection'.
I gave up in the end no doubt I will have endless phone calls from them today until the whole sorry mess is sorted out.
My God if they harrass me like this for £26 what they do to the poor devils who are in real financial trouble
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To think thats Debt collection agencies are staffed by untrained monkeys
28 replies
Mrsdavidcaruso · 19/04/2013 08:00
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