I mad a very horrible experience today at a Brighton Pier restaurant today. I heard so many good things about their food and my friend's daughter loves fish and chips. The restaurant was huge but had only a few tables occupied. We wanted to sit at the window to enjoy the view and the waitress placed us at a table four four with our three children. No problem as my friend's DC sit next to her on the bench and I had the highchair next to me chair. We therefore didn't use more space than somebody with four persons.
Right away we noticed the couple next to us on a table for four complaining about the children. We take our children regularly for lunch to restaurants, they are quiet and well-behaved.
We just sat down, got the children undressed and were ready to order food when a waiter came over and asked the people next to us if they would like to go to another table but their simply replied 'No we were here first.'
The waiter went away, spoke to a colleague and we were asked to leave.
I couldn't believe it. It's a children's friendly restaurant, there were a few families with small children. I was so angry and just said of course, it is your loss not ours.
What would you have done? Shall I send an email to the manager?
Yes they actually asked us to leave. All their tables for 5 people were occupied. This was true as they seem to focus on tables for four people and their bigger tables were already occupied. I am still mad. This never happened to me in my whole life, we both go out with our children at least twice a week for lunch/dinner even to restaurants that are less 'children friendly' and usually the staff always comments on how well-behaved the children are. So it's really not like we have screaming little brats.
Did they say why they were asking you to leave though? I'm still struggling to understand why they'd do so just because another couple were miffed at having to sit next to a table with kids (who had just got there).
I'm sorry but as a former waitress this doesn't make any sense at all. Why would they ask you to leave for no reason at all? What reason did they give?
If you were crowding the other table and perhaps being a bit noisy, then they should normally, very apologetically, ask if you minded moving to another table. It makes no sense to ask you to leave the restaurant entirely if there were lots of other tables open.
That's appalling - assuming your children weren't shrieking and screaming or throwing food about (probably not, as you didn't get the chance to order!) then I have no idea what the couple next door could have objected to. If they're younger kids, and just babbling away then the couple should have moved if they were really that put out by normal childish chatter. This whole "we were here first" thing is arrogant and ridiculous - if you go to a child friendly restaurant then you, errmm, accept there may be children there.
You certainly shouldn't have been asked to leave. Any decent manager at a childfriendly restaurant should have explained to the "we were here first" couple that you were equally welcome customers and that if they wanted to sit somewhere "quieter" (if that was the issue) then they were welcome to move - and, if they didn't want to do that, well, tough!
Of course we went to another restaurant. We would have nearly spent £60 there with two starters, main course, drinks etc. so it really really is their loss. But still it was very embarrassing. The guy laughed and made silly comments. I really wanted to say to his GF what a real catch he must be.