AIBU to complain about my section leader?

[livinginwonderland]

I work the evening shift at my job - 4.30-10pm. Legally, there are supposed to be two people minimum on per shift, to cover breaks and to make sure customers are served (I work in a supermarket).

Last night, and for two shifts last week, I was on my own. I had no cover for breaks and I didn't manage to get everything done because obviously I had no help. I also have a back problem (which they know about) which means that all the work I have to do (it can be quite physical) causes me problems by the end of a shift. I've tried to speak to my section leader but he ignores it and says I can cope on my own.

WIBU to put in a formal complaint before I start tonight? I am at the stage where I'm dreading going to work and the idea just makes me feel sick and upset, but I can't quit until I get another job. Help!

[livinginwonderland]

bump

[LovesBeingWokenEveryNight]

Does the manager know there is only one person there?

[comingintomyown]

Go to the next layer - Line Manager ? Otherwise your HR department

[Sallyingforth]

Your back problem is unfortunate but doesn't really come into it.

You shouldn't be working alone for health and safety reasons, and if you are meeting the public then it's a security issue as well.

Yes, put in a formal complaint.

[livinginwonderland]

LovesBeingWokenEveryNight

Yes, they do. I had three managers speak to last week when I was on my own and apologise, but they can't really do much to arrange cover at 6pm. I don't blame them, just can't do it on my own anymore.

[livinginwonderland]

*speak to me

[ChairmanWow]

You need to make this formal if nobody is prepared to do anything. Put a grievance in against your manager, citing every occasion you have worked alone and each time you've raised it. Make sure you get a copy of the grievance procedure from HR so you understand what you need to do to raise it and how to appeal if you don't get the outcome you wanted.

[ChairmanWow]

Oh, and join a union! USDAW or GMB cover retail workers.