visited someone in a 'care' home today, at 9am. day staff come on duty at 7.30am. person I was visiting was in the lounge, staff took me and her to her own room for private visit, her bed was wet and soiled , her en-suite loo was also smeared in excrement. the staff covered her soiled sheets over with the duvet - when I challenged this they said if I didn't see them clean up her mess in front of her it would protect her dignity, they would clean up when I left - I'm aghast.
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