I have £200 worth of vouchers for a local independent shoe shop which I love and shop in regularly (well, as regular as I need/want shoes!)
I am on the hunt for a pair of nude heels so when I was in town this morning I called into the shop.
Female on duty - my feet are a size 2/3 but I know their shoes only start in a 3 or 4 and usually buy a size 3.
I picked up a pair of nude heels, slipped them on & they were pretty big, too big so even an insole would have been no use.
The girl working there said she had no shoes that would fit me and I said I normally shopped there, in fact the boots I was wearing had come from there and I had £200 of vouchers burning a hole in my pocket. She then asked me where I'd got the vouchers!
I wandered down the shop and picked up another pair of brown coloured ankle boots and a pair of red ones in the same brand, showed them to dd who liked them too. Immediately the girl took them from me, put both pairs back on the shelf saying, "The 3 in them are very big fitting too."
She didn't even give me a chance to try them on, I always buy a size three, I always wear bed socks with them.. she then went into the staff bit and I picked up my bags (trying not to cry as I felt I'd been chastised by her not even letting me try the boots on and the fact my period is due in the next few days and I am emotional anyway)
Her colleague, a male, asked me if I got sorted out. I said no, adding "her attitude needs worked on" and left.
Now I feel I don't want to go back into the shop when she's there (I've never seen her before so not even sure if she may be the actual owner) but on the other hand I have vouchers to spend and they were gifts from family & friends knowing I love the shop.
Part of me wants to make a complaint, the other part wants to give the vouchers away & never go back near the shop again - I felt humiliated by the way she took the boots out of my hand and back on the shelf, like you would do with a child who was touching something it shouldn't.
It's hard to explain, but I wasn't dressed well today, I had no make-up and I just felt the woman couldn't be bothered with me.
Am I being unreasonable to be annoyed now 8 hours later or am I blowing this totally out of porportion? (it's ok if I am, just be gentle with me)
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AIBU?
to have felt humiliated by shop assistant (feeling hormonal and unsure)
44 replies
FairhairedandFrustrated · 30/03/2013 18:17
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