I have had the misfortune of experiencing the new NHS 111 service three times in the last week. One of my DC has a compromised immune system so often need out of hours appointments.
Before the 111 service I could call our local out of hours service who would answer straight away, listen to a brief description of symptoms, then make a doctors appointment or get a nurse to call us back. Simple.
With 111 I have waited an average of 20 mins for someone to pick up each time, had to go through all mine and my DS's details about 3 times, then had to answer a series of questions which takes a further 10 minutes ("is he breathing?" ..... Ummm, do you not think I would have perhaps called an ambulance by now if he wasn't....?)
I am so angry and frustrated with this new phone line!!! !!!!
AIBU?
To think NHS 111 is a fucking joke?
NillyNolly · 30/03/2013 07:59
This reply has been deleted
Message withdrawn at poster's request.
This reply has been deleted
Message withdrawn at poster's request.
Don’t want to miss threads like this?
Weekly
Sign up to our weekly round up and get all the best threads sent straight to your inbox!
Log in to update your newsletter preferences.
You've subscribed!
This reply has been deleted
Message withdrawn at poster's request.
This reply has been deleted
Message withdrawn at poster's request.
To comment on this thread you need to create a Mumsnet account.