To ask the lady at the supermarket checkout to stop 'throwing' my shopping at me?

[Geekster]

While paying for my shopping the checkout lady was scanning it through far too fast and not giving me any chance to pack it. It wasn't even that busy, there was only one person in the que behind me. I politely asked her to slow down, sort of jokingly too saying i was a bit slow this morning, which she did while giving me a funny look. I didn't think I was being unreasonable it's not like I muttered under my breath or gave her a funny look.

[CatsRule]

Yanbu!

I hate it when they do that. I've went even slower packing before and not paid until I finished...that usually pisses them off

[HollyBerryBush]

I tell them I don't open my purse until I've packed. That usually slows it down.

[quoteunquote]

Were you in lidl, the checkout staff have to do it fast, as they get timed and get disciplined if they don't meet impossible targets.

[UniqueAndAmazing]

you just have to do your end really, really slowly.
that pisses them off.

I don't understand why anyone in a customer service role would want to deliberately annoy their customers!

[TheNebulousBoojum]

I just tell them to slow down please, most of the cashiers here are 16+students and very pleasant.
I also compliment the ones that bother checking and match the speed they put items through with my speed. I think they just get into automatic mode sometimes.

[MerryCouthyMows]

Having worked as a member of checkout staff - I know that one particular supermarket gives bonuses to the fastest checkout operators.

Also, if your speed isn't a certain number of items a minute (or hour in other chains), then you can get disciplined.

You are expected to work at a certain speed...

That's not to say that it doesn't piss me off as a customer, because it does, but they DO have reasons for doing this sometimes!

[Sparklingbrook]

Tesco Scan and Shop. No conveyor, no checkout. Pack as you go. Speak to noone.

[Geekster]

That's bad about having to meet targets and getting disciplined if you don't. Makes me understand why they do it, even if its irritating.

[MajaBiene]

Depends, if it is aldi/lidl then you shouldn't be packing at the checkout anyway.

[DeepRedBetty]

I love the scanner thingy in Waitrose. And it tells you when there's an offer on something too - like 'buy two get 50p off' or when something's part of a Meal Deal.

[SkinnybitchWannabe]

Im a cashier and I'd never do that! It's so rude.
I scan according to my customers packing and if Im shopping somewhere else I soon tell the cashier to slow down. I also wait until they've finished packing before I tell them their total.
Maybe that's why I get alot of great customer feed back !!!!!

[Geekster]

It was Asda. I had too much to use one of those self scanner ones. There would have been a problem in the bagging area!

[SkinnybitchWannabe]

Oh and I agree if it Aldi/Lidl yabu.
But elsewhere yanbu

[HoHoHoNoYouDont]

I love self checkouts, total anonymity with your shopping. No assistant commenting or person behind you giving judgey looks on the chocolate contents in your basket

[LandofTute]

What are you meant to do at Aldi/Lidl?

[MyHeadWasInTheSandNowNot]

Land - it should go straight back into your trolley (or boxes/bags in the trolley if you are quick).

Anyone that can't pack their shopping at the speed of check out staff here needs to go to France for some training - they check shopping through REALLY fast... you soon learn!

[nevertoolate26]

Skinnybitchwannabe - just wanted to say I love your username!!!!

[MajaBiene]

At aldi/lidl, you put your trolley at the end of the checkout and it goes straight in there, then you take it to the packing shelf to pack. Means everyone is much quicker through the checkout.

[MTSgroupie]

I'm the other way. I'm often left thinking to myself - Speed it up. Some of us don't have all day.

[FeckOffCup]

I don't ask them to slow down but I won't pay until the shopping is all packed away properly, not just flung into the bags any old way to keep up with the cashier. They are soon forced to slow down if the pile of shopping in the packing area is getting too big to keep throwing it down.

[MTSgroupie]

Is it possible that you ladies are slow as opposed to the checkout people being too fast? :)

When I place the stuff on the belt I group them in packing order. So tins and heavy food stuff go first followed by 'soft' stuff like bread and fruit. Toiletries are batched together. So are frozen stuff.

So when the cashier scans the shopping I just load them into the bags (I have three of those reusable bags so there is no fiddly plastic carrier bags to open up)

[Geekster]

I do what you said MTSgroupie but it was too fast.

[TheNebulousBoojum]

That's how I send stuff down the conveyor belt too. Except I usually have 6-8 bags to pack.
I'm not especially slow, it takes less time to swipe an item than to pick it up and position it in a bag and some checkout people treat it like a video game for maximum points.

[HokeyCokeyPigInAPokey]

I worked for Sainbsurys many years ago, when i first started out you had an IPM (items per minute) target.

This would be printed out and put up on the wall and the ones who didn't get the target highlighted, don't know if they still do that.

[rhondajean]

I KNEW it was Asda when I read the thread title. Fuck knows what they tell their staff.

As opposed to the lovely woman I. Sainsburys a few weeks back, who saw me getting panicked and stopped scanning, turned to me and said, take your time love, it's your turn, you've waited for it.

I have been known when they get too fast to just stop packing altogether and say, can you help now? Which really pisses them off...

And no I'm not a horrible customer, I really try very hard to be nice but when it's obvious you are getting snowed under and they are throwing eggs etc at you, it's out of order. Mts misses the fact that YOU are teh customer and they are providing you with a service.