Hi. I'm not a regular poster but I need opinions on this please I bought my DD (4) some Clarks shoes on the 30th Jan. they are the usual kind of leather Mary Jane type of shoe. They now, 3ish weeks later look terrible, old, scuffed all along the fronts, the tread is almost worn totally away on the bottoms. To spend £32 on kids shoes is not easy for us at the moment so I'm so cross that these new shoes look so scruffy and old in such a short time. I emailed pics to their customer services to be told to go to the shop. Which I did today, dragging two dds in freezing cold into town. I explained my disappointment in the shoes to the sales girl, she just seemed concerned in checking the shoes still fit, which they do. Then said I just need to polish them. I pointed out that the leather is scuffed off and the tread had gone and she said its just how my DD has been wearing them. (On her feet????) she took them out to her manager, and came back saying there is nothing they can do and the shoes are only supposed to last 8 weeks since kids feet grow so fast, and to buy some polish. So AIBU to be disgusted at the poor quality of these shoes and demand a refund or swap or should I just expect that kids shoes don't last long?
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AIBU?
LindyHemming ·
23/02/2013 19:58
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everlong ·
23/02/2013 20:01
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