So boiler has gone off today. Its snowing & freezing! We have two DC, 5 and 1. We have boiler insurance with EON and they have given us a 'priority' appointment for Thurs - in 3 days time. It was originally 7 days if not on priority list.
DH made me ring again and wanted me to make a fuss to get an earlier appointment. I didn't think there was any point in shouting at the advisor though. Do you think if I did make more of a fuss it would make a difference?
Is 3 days an unreasonable time to wait? I do think that if you pay insurance they should come within 24 hours, but is there any other company that is actually better?
We have electric fan heaters, so not totally without heating. No hot water though...
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AIBU?
or is Dh? Re: boiler breakdown and waiting for appointment
22 replies
bollywoodfan · 05/02/2013 17:58
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