I ordered a large shop from Tesco including Aptamil baby milk, as it was delivery I ordered all my large, bulky items and lots of baby milk, 99 x 200ml cartons, which is about 2.5 weeks worth of milk. 99 is the maximum that you can order.
My order arrived, with 11 cartons of milk, saying that the rest was out of stock. This meant that the majority of my order wasn't delivered, I called customer services to complain that I wouldn't have placed the order if they couldn't deliver the main items (i wouldnt have paid £4.50 to deliver just the other items) they apologised for not letting me know before delivery that the items wouldn't be delivers and refunded the £4.50. So far all clear until I asked when the stock would be available (I only have enough milk to last until Sunday evening) then it all got a bit weird, the store was called and the message relayed to me was that they have plenty of stock of the milk but won't supply more than 11 cartons from an online order to prevent people reselling and shipping it out if the country?!?! 11 cartons is roughly 2 days worth of milk for a 12 week old baby.
Tesco have nothing online about this 11 carton limit and don't plan on changing the policy anytime soon!?! If you go into the store you can buy more 11 cartons btw, they deny this but I did it, I bought 45 cartons from my branch when I first using the milk.
Before everyone starts on at me for FF I DID breast feed for 7 weeks, I had mastitis by day three and never got my left breast clear, had to take antibiotics which gave DD terrible diarrhoea (scary with a newborn) and after struggling with right breast only and then combination feeding I had to give it up at 7.5 weeks after mastitis kept recurring.
I am outraged that Tescos are treating their customers so badly?!?! I don't know when I will get out to a supermarket so have placed an order with Sainsburys.
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to angry with Tesco for having a policy of not delivering infant milk!!!!
96 replies
Pigsmummy · 11/01/2013 17:31
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