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to expect a confirmation email for stopping Child Benefit online?

(40 Posts)
RainyAfternoon Sun 06-Jan-13 23:14:10

Sorry very boring, but not sure where else to ask with 45min to go before the midnight deadline! I filled in the form, but have had no confirmation email - did anyone else get one straight away? Thanks...

EssexGurl Tue 08-Jan-13 09:42:53

I couldn't do mine on-line as the website address they gave on the letter was wrong! When I called the chap said that the letter was sent out by HRMC not the CB people. All a bit odd. Anyway, having phoned I got a letter confirming it was stopped within a couple of weeks plus a booklet confirming what happened now it was stopped - ie that my protected rights do continue which was the crucial bit for me as a SAHM.

RainyAfternoon Tue 08-Jan-13 09:27:51

The message finally came through at 3am last night! So a 28 hour backlog! No acknowledgement that I hit their deadline, but fingers crossed...

sadaccountant Mon 07-Jan-13 13:15:21

Thank you!

ilovepowerhoop Mon 07-Jan-13 13:15:04

bedmonster, you can claim child benefit but opt out of the payments

ilovepowerhoop Mon 07-Jan-13 13:13:54

it says this online:

If you decide to stop your Child Benefit payments it won't affect your entitlement to Child Benefit. As long as you, or your partner, are entitled to receive it you should still fill in a Child Benefit claim form for any new children. This is because entitlement to Child Benefit:

*can help you qualify for National Insurance credits that can protect your entitlement to State Pension
*can help protect your entitlement to other benefits such as Guardian's Allowance
*ensures your child is automatically issued with a National Insurance number before their 16th birthday

It is worth knowing that you may still receive a Child Benefit payment in January 2013 even if you’ve already asked for your payments to be stopped. This is because Child Benefit is paid to you in arrears. If you receive a payment in January 2013 you don’t need to do anything.

You can restart your Child Benefit payments again at any time if you wish.
You will still need to report any changes in circumstances that could affect your entitlement to Child Benefit, or if you want to stop your payments for any other reason.

sadaccountant Mon 07-Jan-13 13:13:53

Sorry - meant to say got an email acknowledgement several hours later, not right away. That was on the 5th.

sadaccountant Mon 07-Jan-13 13:09:54

I have a question - I filled in the online form, and got an acknowledgement right away. Today (ie 7/1) child benefit has popped into my account. Is it paid in arrears, or in advance? Does anyone know if I have to pay this back?

bedmonster Mon 07-Jan-13 13:05:00

Thanks Celtic I hadn't read that but had heard mentioned on here somewhere. So if I still claim do they still pay? How does that save money confused

diabolo Mon 07-Jan-13 10:10:01

I filled in the online form on New Year's Day, got a confirmation e-mail within 10 minutes and a letter confirming I had opted out 3 days later. I was impressed.

CelticPromise Mon 07-Jan-13 09:48:05

bedmonster the online info suggests you should claim for each child even if you're not entitled to the payments as it will protect your NI for pension purposes and make sure the DC get NI numbers when they turn 16. Not sure if you saw that already. smile

Moominsarehippos Mon 07-Jan-13 09:30:37

Of course - "whoopsy, did they cancel that? We'd love to bring it back but hey ho...".

We are so much worse off than we've ever been. We had more cash in our pockets when we were in our first jobs paying peanuts!

ebersneezer Mon 07-Jan-13 09:28:15

I did it yesterday afternoon and got an email around 3 hours later.

minibmw2010 Mon 07-Jan-13 09:24:12

Moom, almost guaranteed Labour won't reinstate it if/when they get in at next election. Most likely they'll say they're ever so sorry and what a shit thing it was for ConDems to do BUT it'd cost too much to reinstate etc (all the while happily making plans with the cash) ... sad

freakazoidroid Mon 07-Jan-13 09:19:47

We opted out online last night , but I have not received a email yet. Does this mean it hasn't worked properly . My husband earns over the threshold

Moominsarehippos Mon 07-Jan-13 09:19:30

I hope the Gvt spend the money wisely. They won't get a chance after the next election (they have pissed off just about everyone by now).

HollySheet Mon 07-Jan-13 09:18:00

Oh dear. Didn't realise you needed to fill in a form...

Moominsarehippos Mon 07-Jan-13 09:16:27

I didn't get a letter or email to tell me to opt out. I called as I coundn't find be arsed to dig out my CB number and did it online too (you can't be too careful).

The email I got said:

Thank you for your request not to receive Child Benefit payments. Child Benefit Office will aim to process your request as quickly as possible and will write to you once confirmed.

If we need any further information we will contact you. Sometimes, for security reasons, we may not be able to reply by email. If this is the case we will telephone or write to you.

In the meantime if you wish to notify us of a change in your circumstances, please do so by visiting our website at and use the appropriate form or telephone the Child Benefit Helpline on Tel 0845 302 1444 or textphone 0845 302 1474.

Some customers will receive Child Benefit during January 2013 even where they have already asked for their payments to be stopped from 7 January. This is because Child Benefit payments are made on a cycle with some payments made in arrears. Customers receiving any such payment do not need to take any action.

RainyAfternoon Mon 07-Jan-13 09:15:28

bedmonster - no, I only found out yesterday from the BBC website that you needed to opt out before 7 Jan, otherwise you would continue to receive CB and then have to fill in a self assessment tax return at the end of the tax year. (or your partner if they are over the threshold). As evidenced by my 11.15pm message, I don't need another form filling in deadline in my life so would rather avoid that... But no, no letter from them to tell me I should do something, no communication, nothing....

minibmw2010 Mon 07-Jan-13 09:15:14

No, you have to 'opt out' if you know you fall over the threshold of £60k, otherwise it'll keep being paid to you but you'll be expected to pay it back at the end of the tax year via a tax bill ...

Google child benefit opt out online and it'll direct you.

bedmonster Mon 07-Jan-13 09:07:50

whaaaaaaaat??? Email? Have they emailed you first to let you know you have to fill something in? DP earns over the threshold so we will lose it, not an issue, haven't even bothered claiming for the last DC as I knew we would lose it anyway, but I haven't received any letters/paperwork whatsoever informing me I need to do anything.

Moominsarehippos Mon 07-Jan-13 09:02:56

I did mine and got an email very soon after. Of course, the system was probably in meltdown last night (as these systems weren't built to cope with huge amounts of traffic).

meboo Mon 07-Jan-13 09:01:57

RainyAfternoon, I filled mine in around 6ish I would say, last night.

minibmw2010 Mon 07-Jan-13 08:58:30

I did the email y'day and got an email this morning in the early hours. DH earns the threshold and I'm self employed but we didn't receive a letter at all. Am glad I read about it a few days ago. Better than DH getting another tax bill.

littlewhitebag Mon 07-Jan-13 08:52:12

Until i read this thread i had no idea there was a form to be submitted or a deadline (i read papers and watch TV but this information seems to have slipped by me). I have submitted the form now (there was no timescale for doing this on the website) and submitted it. I will see what happens.

ilovepowerhoop Mon 07-Jan-13 08:22:44

I cancelled mine on 22nd December and got an email at the time. I got my confirmation letter through about 2 days ago.

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