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To think my daughters shoes should not have fallen apart already!

(5 Posts)
sweetheart Fri 09-Nov-12 09:17:56

Before the new term started in September we brought my daughter new school shoes from a Brantano store, this weekend I will be going to get her a new pair of shoes as the ones we brough have literally fallen apart! I don't mind the odd scrape and scuff I'm taking the soles have come away leaving holes in the bottom of the shoes. I can't remember exactly but I think they cost around the £25 mark.

I'm thinking i should take them back to the store or e-mail head office? Dh says they won't do anything because they have been worn nearly every day for the last 6 weeks but even so I still wouldn't expect them to fall apart!


Blowninonabreeze Fri 09-Nov-12 09:21:51

I took some geox shoes (£40) back in early December last year for the very same reason.

The shop replaced them no problem.

Worth a try? Don't know what store brantano is, but if their customer service is decent they'd consider t

Scholes34 Fri 09-Nov-12 09:22:43

School shoes are one thing I do spend a lot of money on/ buy good quality ones, as the DCs do a lot of walking on a school day. £25 isn't cheap, but the shoes you bought may not have been robust enough.

It's much easier to find acceptable robust shoes for a boy than for a girl. I don't think designers of girls' shoes take into account the fact that walking in them is a requirement.

sweetheart Fri 09-Nov-12 09:26:22

We did look at a £40 pair of Clarks shoes which i thought were stupidly expensive at the time. 'm wishing I'd brought them now! It's the first year I haven't brought Clarkes as we normally go to one of their outlet shops - guess what I'll be doing next year!

Justforlaughs Fri 09-Nov-12 09:50:56

I'd take them back on the grounds that they were not fit for purpose (assuming that they were "sensible" shoes and not fabric ballet pumps or somesuch), the store has a legal responsibilty to ensure that everything they sell are suitable for the use they are intended for.

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