Went to do the shopping today. Bought some cheese with a special offer 'Buy 1 get 2 free'. So I took 3 of them.
Went to pay and realized that I had still paid for 3 cheeses.
Asked customer services who found:
- that the offer had expired the day before
- that the new 'price' for the cheese was different (and lower) than the one advertised on the offer.
Which annoyed me to say the least because:
1- there must have been quite a few people this morning who bought that cheese thinking there was a special offer on and they didn't benefit from it.
2- They had actually inflated the individual price just for the offer just to put back down once the offer was finished (so it has never been a 'real' buy one get 2 free).
So Shall name and shame this big supermarket?