Back in september we received a letter from a "soclicitors" company saying that we owed T-mobile £117 or thereabouts. We were and they said that it was from two years ago . We were sure we didn't owe them anything. It turned out that we had an outstanding balance that we paid OFF two years ago to a debt company, full and final settlement of £90, the company agreed that if we paid this they wouldnt want the rest of the money as we could only pay in installments.
This company had bought the outstanding debt from T-mobile, but said that if we could prove we had made full and final settlement, by way of a letter from the original company, then they woudlnt persue it. So i managed to get a letter from the company to that affect but there was an error on it, so had to ask them to resend it - by email this time, i stupidly thought it would be quicker. I am willing to bet it got lost in my spam. Anyway, fast forward a few weeks and i said to DP only sunday "oh, i must contact X because i haven;t received the second, corrected letter".
Last night received a phone call from my MIL, quite distressed, saying that DP must be in trouble as she has received a solicitors letter trying to make contact with him. I put two and two together and told her not to worry, not to reply to the letter and we would sort it out. Anyway, have been busy today so it went from my mind - got phone call from the company trying to say we still owe the money. Half an hour later of talking to some moronic bimbo on the phone telling us, no, we still owe the money as we only made full and final settlement to the debt company. This was not what the "manager" person told us before so i asked to speak to someone in authority, after she argued the toss with me the whole time. So, as luck would have it i spoke to the guy who i spoke to before and he repeated that once they have received the letter it would be fine. I had been in contact with them to tell us the original company had made and error and were resending.
HOW DARE THEY contact my MIL, we had to persuade her it was nothing to worry about, but she is of course convinced it is really serious as "you don't get solicitors looking for you for no reason". The guy i spoke to couldnt explain why this was done, he said it was an error and would be sending out a letter of apology to my MIL explaining that it was sent in error. I am so fucking , especially as we were told that if we payed X amount of money that the debt would be cleared!!! We were quite happy to pay off the FULL AMOUNT in installments, but the company pushed for this full and final settlement.
I am now going to make an official complaint about this inscrupulous firm of fuckwits. I have googled and apparently they are well known for heavy handed scare tactics (obviously what they were trying by getting in touch with MIL, saying they were trying to make contact with DP, when they already have his home address, we responded to them immdeately and kept them informed of the error with the other company).
This is clearly harrasment and i have made it clear to the guy on the phone that i will now not be letting this drop.
These people have bought the "debt" from T-mobile for a fraction of what is owed and are now trying to get the full amount (Even though we don't owe it and we have written evidence to prove it!!) from us. I told him he has picked on the wrong person this time and that they a) wont be getting a penny and we will be making a complaint about their company. I am not alone in this as a quick google told me that this company have a very bad reputation.
I cannot even begin to describe my anger!!! Bastards!!!
How many people just roll over and pay debts that they no longer owe!!
I have had this before with a company that tried to say we took out advertising with them and we didn't, they were trying it on - once i made it clear that i wouldnt be messed with and that we did not agree to any advertising they dropped it, but i bet alot of people are too scared and just pay up to avoid further trouble - it shouldn't be allowed to happen, its wrong!!
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F**ing debt collectors harrasing my MIL for DP's debt THAT HE DOESN'T EVEN OWE!!
25 replies
lucyellenmum · 30/10/2012 22:12
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