Hi i was hoping for some perspective here and any suggestions about how i might make bt help me!
My husband was made redundant not long ago and although we've tried to keep our head above water we are struggling massively on benefits with 2 children at the moment. My husband has just come off the phone to bt where he asked them if they could help us reduce our bill in any way considering our circumstances. Bearing in mind that our current package is being offered to new customers at half the price we pay is it unreasonable of me to be gobsmacked at the total lack of empathy we've been shown? We've been told no. End of. Considering it will only cost us 60 pound to leave them it looks like they've just lost a customer. Be warned before you take out their products that if you find yourself in the shit they won't give a damm.
Please or to access all these features
Please
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to access all these features
AIBU?
to expect bt to help when my circumstances change?
25 replies
ldt87 · 25/10/2012 16:33
OP posts:
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