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To think shoe shop shouldn't bring out glittery shoes when we asked for school shoes

(69 Posts)
Bigwuss Sun 21-Oct-12 10:40:27

Message withdrawn at poster's request.

Pagwatch Sun 21-Oct-12 10:43:06

I would be irritated too.

Is their current policy then to be too rude to the customer to actually acknowledge want they want to look at?

MyLastDuchess Sun 21-Oct-12 10:43:24

I would be annoyed, Clarks is famous for school shoes and most kids would prefer something more fun if given the choice!

If we were trying on party shoes then fine, but otherwise it's ridiculous and they are just setting parents up for fights with their little kids.

SlightlySuperiorPeasant Sun 21-Oct-12 10:45:05

YANBU, how ridiculous. I would be really irritated by this - as though shoe shopping with small children isn't enough of a nightmare in the first place!

halcyondays Sun 21-Oct-12 10:45:25

Yanbu. I've never had that happen in Clarks, though, is it a new policy?

coldcupoftea Sun 21-Oct-12 10:47:29

YANBU, I had this in Jones the other day. Looking for winter boots for DD anf the shop assistant brought out some glittery Lelli Kelly monstrosoties that we hadn't asked to see. Guess which ones DD wanted...

insancerre Sun 21-Oct-12 10:51:13

YANBU
Hope you went elsewhere to buy shoes.
This new policy will soon backfire on them when every parent avoids the shop.

MsVestibule Sun 21-Oct-12 10:57:46

Can't imagine this happening at my local branch of Clarks; they are lovely grin. But no, if I asked for a particular type of shoe to be brought out, I wouldn't be happy if an entirely different, probably sparkly and more attractive-to-a-child, type was brought out too.

It's expensive for even one pair. How many parents are going to say "Go on then - I know we're spending £35 on a pair of school shoes you'll grow out of in three months, but I'm happy to spend a similar amount on a pair of party shoes" hmm.

HeinousHecate Sun 21-Oct-12 10:59:56

I bet they're counting on the children pestering for the 'cool' shoes and some parents caving in and buying the cool shoes and the school shoes.

Sneaky.

Well, I for one now know to be very specific. Bring me X shoes only. Do not bring me glittery, sparkly or coloured shoes, even if they are 'new in' <hard stare> grin

freddiefrog Sun 21-Oct-12 11:02:39

Clarkes did this to us when I was buying school shoes in September.

I asked for black shoes suitable for school for both my DDs. They bought out a pair of raspberry pink knee high boots at £65 for DD2 who promptly fell in love with them.

I walked out and bought what I needed elsewhere

AuntieStella Sun 21-Oct-12 11:10:21

Oh dear: DH has just taken DD out on a school shoe replacement mission. I hope they come back with acceptable ones.

MardyBra Sun 21-Oct-12 11:11:48

Poor policy on behalf of Clarks. If customers/MN protest enough this could backfire on them.

And yes, we're all capable of saying no to our children but why the fuck should we be put unnecessarily in the position of having to calm down a child who has been proferred unnecessary, expensive items.

QuanticoVirginia Sun 21-Oct-12 11:16:03

I'd have been really annoyed however I now give Clarkes a wide birth in any case since they started putting plastic toys in the heels of their shoes.

I want my child to have a pair of school shoes that and fit and will last and not pretend that a pair (which are invariably more expensive than the rest) are fine because of some plastic cr*p they'll have forgotten about when they come home.

teacherandguideleader Sun 21-Oct-12 11:36:47

Its not a new policy - I used to work there some years ago. I was always told I had to take out an extra product - so if they had asked for school shoes I should take out a pair of trainers in case they decided they wanted trainers as well.

I used to ignore the policy - I didn't want to look stupid taking out something someone hadn't asked for - most of us in our branch were the same. Like any shop - some branches of Clarks are rubbish, and some are great.

lindsell Sun 21-Oct-12 11:37:39

This is why I like my local independent children's shoe shop - went in to get ds1 some new shoes last week and the assistant made sure to check with me before showing ds any shoes (I vetoed the ones with lights in the heels grin) as well as spending lots of time ensuring the ones we did get fitted properly/were comfortable etc.

I don't shop in clarks anymore since they measured ds1's feet so badly wrong he was in a size too big for a year at the age of 2 - actually wore out the shoes before he grew out of them.

Floggingmolly Sun 21-Oct-12 11:43:19

Were they Lelli Kellies? Apparently they're doing school shoes now, I haven't seen them but they're almost certainly covered in glitter...

pigletmania Sun 21-Oct-12 11:47:38

I would shop online at wyndsors and buy a foot measuring thingy. We don't go to Clarks as they are not good shoes for dd who intoes, and falls over. She has kicker school shoes which are much better quality

lovebunny Sun 21-Oct-12 11:48:37

this is why children come to school in glittery ballet pumps. and clarks were doing this when my daughter was small in the 1980s. i remember getting really annoyed about it at the time.
reminds me too of complaining to m+s about their 'i come to school to socialise' t shirts for 9 years olds, a few years ago.

Alibabaandthe40nappies Sun 21-Oct-12 11:51:43

I would be furious. This is why I don't shop at Clarks, because they are crap and do such a hard sell.

Bunbaker Sun 21-Oct-12 11:52:52

I just make a point of telling the staff that DD's school has a strict uniform policy and that the shoes must be black.

BeatTheClock Sun 21-Oct-12 11:53:51

But Clarks were the inventors of the infamous toy in the shoe ideahmm. I don't have terribly high expectations from them. I really wish they had more competiton on the high street then they might stop this sort of thing.

ManifestingMingeHooHoosAgain Sun 21-Oct-12 11:59:26

DS was eyeing up some hideous shoes recently. I told him very loudly what a shame, none of them were in his size. No, the Thomas the Tank Engine shoes were definitely not going to fit him.

I should have bought the ugly feckers, I ended up selling my first-born for some Ricosta shoes instead. Well, nearly.

GooseEnthusiast Sun 21-Oct-12 12:12:31

I work in clarks and this is not our policy. We aren't allowed to do this on the children's department because parents hate it so much.

We get pushed into selling the shoes with the toys in but we aren't allowed to tell you they have toys in unless you ask, in case it causes parent/child arguments.

Whoever told you it was 'policy' was lying.

StrawberryTot Sun 21-Oct-12 12:16:45

YANBU when I go Clarks for school shoes, my dd and the assistant are informed that if the shoe has a 'secret toy' it is not to be shown as my dd will pick shoe according to the toy she likes.

TheHamish Sun 21-Oct-12 12:35:00

Surprised they brought any shoes out at all, last time we were there they had only one solitary pair in the entire range to fit my nearly 4yo DD. Not once have we been able to buy our first or even second choice of shoes.

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