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should I leave a bad review on Netmums when lots of others have left a positive review?

(16 Posts)
totallyrandom Wed 26-Sep-12 18:41:14

I have been doing lots of work in house and garden and using quite a few people/companies recommended by others on Netmums - overall positive experience. However, one guy has turned out to be really nosey (constant chat about money/inappropriate questions), did a bad job and then tried to demand more money than what was agreed. Thing is all his reviews on Netmums are glowing (and there are quite a few). He said to me I was the only one he had an issue with etc. but every other person working in my house has commented on the poor quality of his work. He also made some racist and bigoted comments about some of my other workmen. Has anyone been in a similar situation and left a negative review on netmums (or do they just delete it if the person advertises with them?) The easy option would be to ignore it but then I feel sorry for anyone else who might rely on those reviews and have the same experience as me. Equally, I don't want to ruin this guy's livelihood if this was a one off (plus he knows where I live..) and I know he relies heavily on Netmums. Difficult to know what to do...

notsofrownieface Wed 26-Sep-12 18:45:03

If it is truthful then no problem whatsoever.

WaitingForMe Wed 26-Sep-12 18:49:27

I don't think it's difficult to know what to do. Be honest and for heavens sake you are not responsible for the guys livelihood.

We renovated our house last year, I have a plasterer, carpenter and decorator I recommend regularly but told people not to find other builders (naming the company so they knew who to avoid). Each tradesman had a choice in how they behaved, I'm not responsible for them.

sookiesookie Wed 26-Sep-12 18:56:24

As long as you are sure you are being fair and honest, then yes you should leave accurate feedback.

those feedback things only work if everyone is honest.

Mayisout Wed 26-Sep-12 19:05:47

Are you sure it was him and not his racist, loudmouth mate?

totallyrandom Thu 27-Sep-12 13:47:57

I have thought about it again and decided not to leave a bad review. The guy underquoted (I think, but I didn't realise at the time as I was in a rush and didn't have time to get other quotes) and then he did a job which was below the standard agreed but arguably probably just about adequate for the price quoted. He really should have spent more time to do it to the agreed spec but rushed through it to meet his own mental "day" rate (which is quite high and undeserving I think because he doesn't deliver the right finish). Thing is, I would have much rather paid a bit more and got a good job done. I am realising more and more that you quite often get what "you pay for" and sometimes it is better to pay more and get an "expert" to do something efficiently and with a really good finish. However, with workmen it can be really difficult to tell in advance how good they are. I personally don't like people who chat too much on the job, are nosey, racist/overly competitive with other workmen and trying too hard to become "your friend". I prefer people who just get on with it, take pride in their work and are perfectionist and organised, but maybe that is just my own preference and how I strive to be at work.

WelshMaenad Thu 27-Sep-12 13:54:44

Yanbu. I hired a plasterer who did a shoddy job, and smoked in my house (in my baby's nursery!) without asking. I tell everyone to avoid him.

PigletJohn Thu 27-Sep-12 15:19:54

if you don't leave a truthful review, you are supporting a misleading impression.

Would you have hired him if you know what he was really like?

PeazlyPops Thu 27-Sep-12 15:23:12

Definitely leave an honest review, that's what reviews are for!

nickeldaisical Thu 27-Sep-12 15:24:42

you should leave the review you think he deserves.
that's the whole point of reviews..

SuePurblybilt Thu 27-Sep-12 16:34:34

Maybe he has lots of female relatives, all of whom are on Nethuns? You should leave an honest review.

PigletJohn Thu 27-Sep-12 20:43:38

maybe he joined up using multiple names and wrote all his own reviews.

WhereYouLeftIt Thu 27-Sep-12 21:04:28

You really should review him honestly. Even if he did underquote, he handled it badly from that point on.

hzgreen Thu 27-Sep-12 21:24:20

if he underquoted it's still his responsibility and that doesn't account for the other complaints you have. i'd leave honest feedback. And no one should have to tolerate racsim, that's just not acceptable under any circumstances i'm afraid.

RichardBucket Thu 11-Aug-16 19:19:57

You WILL be unreasonable if you don't leave an honest review!

NeedACleverNN Thu 11-Aug-16 19:21:19

You are about 4 years too late to offer an opinion on this hmm

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