So, trying to move house, to a house not a flat, because 29 weeks pregnant and not relishing 2 flights of stairs with baby & buggy.
Got a buyer end November, found a house early December, applied for mortgage and instructed solicitor straight away.
HSBC approved the mortgage mid Jan, following valuation survey. Ready to exchange we planned to move mid Feb.
THEN HSBC have this new policy to insist countrywide do all their conveyancing. So despite our solicitor having done everything for the purchase we have to pay countrywide to do it again. Then we wait. And wait. 3 weeks later Countrywide send this long list (44 items) of mostly unnecessary stuff. Things like insisting on a chancery survey at £17 plus an expensive premium if it comes back positive, instead of a £10 indemnity.
One final point that our solicitor says is pointless and any normal conveyancer would move without has now been waiting on Countrywide for a decision for 4 days. We aren't allowed to contact Countrywide only HSBC. But HSBC won't tell us anything, promise to call back but don't.
We are now about to lose our buyer and have the whole thing fall through and HSBC just tell us it's in the system. Then promise to call back.. But don't.
If it wasn't for this random HSBC policy we would have moved as planned 2 weeks ago and be happily in our new house.
I so desperately wish we had gone with anyone but HSBC......
Please or to access all these features
Please
or
to access all these features
AIBU?
To hate HSBC with a passion?
108 replies
lainey8 · 28/02/2012 21:22
OP posts:
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