DH and I popped into Tesco last night to get some shopping. Obviously it was very busy (saturday night) and there was a queue for the self-service checkouts. As we were standing at the front of the queue there was a commotion and the supervisor, a woman, started shouting at her trainee 'He hasn't paid and he knows he hasn't paid!' She ran after this man and got him to come back. He was perfectly polite, obviously confused, and started showing his receipt. Eventually it turned out he had paid and apparently the trainee should have done something different.
So the customer walks off - no apology given - and the woman starts a long lecture to her trainee. Meanwhile DH and I had finished and needed her to press the age verification button as we'd bought some cider. We waited for a few minutes, queue still quite long, and eventually I said 'excuse me, could you just clear the alcohol for us?'. She ignored us completely and continued lecturing her trainee. So DH said 'excuse me, we're waiting here!' and the trainee leant over and pressed the button, while the woman turned to me and said 'I am very busy with a customer, will you just wait your turn!'.
Was DH rude, or am I right thinking this woman was a complete cow?! I felt so sorry for her trainee and for the bloke she accused of shoplifting.
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AIBU?
Not a big issue, but was she being a rude cow or were we?
21 replies
EllaDee · 16/10/2011 09:52
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