I've had to run to the local co-op because I needed some fridge bits. Didnt fancy paying out for delivery fees and taxis so that's why I chose there.
After asking 1 of 3 members of staff where certain stuff was, I noticed I was not the only one trying to catch her attention, she looked harrassed, stress and down right tired from having to run into the stores all of the time.
After finally getting my way to the checkpoint we stood there for 1/2 an hour. I could understand that if it was busy, but no. "OK" I thought, it's probably a new starter on the checkout and indeed it was. ON HIS OWN, no other members of staff to help him, he was staff number 2 of the three in the entire shop looking stressed until I looked over another counter to the 3rd member of staff in near tears as she was getting shouted at by customers who were waiting to be served (seen her a few times so she's not new).
3/4 of an hour into a 10 minutes pop to the shop, my stuff finally goes through the checkout (after, and I kid you not, picking up random loose vegetables and asking me what they were so he could put in the code!), and asking for home delivery and showing him the card and the time recepit, another 10 minutes had passed before he finally managed to shout for someone to help him.
I'd had enough at this point, so I told him to leave it and I will go somewhere else and walked out leaving £159 of shopping behind still waiting to be paid for.
If this was a one off I could understand it or around christmas or even snow, but it's beyond a joke. Its a complaint I hear about the place all of the time and not just limited to that particular store.
I'm now home, with a cup of coffee with an online asda shop done and cheaper by a long shot too.
Whats your tales?
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Bad customer service rant.
46 replies
FagAshLill · 15/10/2011 13:33
OP posts:
zukiecat ·
15/10/2011 13:41
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zukiecat ·
15/10/2011 16:10
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LindyHemming ·
15/10/2011 16:17
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