we book CP every year, for the week before xmas. My 2 children are disabled as is my dad. However when we went to book we were told to have a disabled villa we would have to pay £130 more!!
However, my mum had a major stroke at easter, and is now partically sighted, has fits and is unable to walk far at all.
I have called and explained, they have told me that they dont have anything that takes dogs and allows disabled access, and we are also not allowed to take the car onsite at all.
They have been the most unhelpful company I have come across, and am shocked that disabled people have to pay so much more, just to be closer to the village centre. :(
We cancelled our holiday at easter because mum was so unwell and i didnt want to be so far away (lodge in scotland), and the camping trip we went on over the summer was terrible as the dog got kicked by a horse and our spending money went on vet bills. We were so looking forward to a nice break :(
Does anyone know if legally they are allowed to charge more for adpated villas?
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To think Centre Parcs disabled service, really is terrible!!
51 replies
lisad123 · 16/09/2011 14:55
OP posts:
StewieGriffinsMom ·
16/09/2011 17:35
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Message withdrawn at poster's request.
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