"they have more important things to do that talk to you" - yes, I thought I had misheard but no, this is what the male owner of the boutique jean shop in Cirencester said to me when I helpfully feedback to him that his 2 downstairs staff were not only talking to each other and not interested in helping me but actually ignoring me completely!! Your views please? Am I being unreasonable in feeling really offended and vindictive now???
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