We flew back yesterday. The flight departured at 8pm and my DS (18 months) was very tired. Of course he did exactly what we didn't want him to do, he screamed a lot (and yes he's very laud)!!! We were in row 5 or 6, and I decided to go to the front of the cabin (next to the toilet) to see if I could calm him down, and see if he would fall asleep. I could see the odd looks from the other passengers... but what else could I do?
Suddenly the cabin manager came and told us we could not be there because it was unfair for the other passengers. That it was disrespectful for the other passenger to listen to our baby screaming and that they had paid a ticket to have a quiet flight!! I was so upset! I told him that if he knew of any other way to calm my baby then we could have a go, because we were doing our best. He told me that if I was the mum I should know how to calm my baby :(
I got so upset that I burst into tears. All the other cabin members were very nice and kept apologising, they even gave me their seat in the rear of the plane. When finally (20 minutes later) Ds was asleep the cabin manager came and apologised and said that it had been a language barrier (English is not my native language) that I had not understood what he was telling me. That just made me feel even worse. I know it's annoying when children cry on board, but surly the cabin crew is used to this... I just thought that he was rude and not supportive at all.
Do you think I should send easyjet an email, complaining about him? Or AIBU?
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90 replies
evitas · 24/08/2011 11:21
OP posts:
Filibear ·
24/08/2011 11:24
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