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To be really bloody fed up at Outdoors Shop?

(17 Posts)
yearningforthesun Sun 24-Jul-11 15:31:33

Message withdrawn at poster's request.

yearningforthesun Sun 24-Jul-11 16:00:09

Message withdrawn at poster's request.

TheMonster Sun 24-Jul-11 16:01:49

I'm not clear about what happened. Someone ripped the pocket of your coat and took your phone and cash?

yearningforthesun Sun 24-Jul-11 16:04:37

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LittleBoSqueak Sun 24-Jul-11 16:12:54

I would not let it go. Write to customer services, head office etc.

LynetteScavo Sun 24-Jul-11 16:15:51

How did the zip split without being jammed? And how did everything just fall out. confused

I think you were craftily mugged half way up a mountain.

Did you ask to speak to the manager? Mind you, you were probably speaking to the manager.This is definitely one for customer services.

FabbyChic Sun 24-Jul-11 16:16:49

Take it back to a different millers, you are entitled to a refund or exchange.

yearningforthesun Sun 24-Jul-11 16:17:43

Message withdrawn at poster's request.

AnalAboutCleaning Sun 24-Jul-11 16:17:48

YANBU. How rude of him.

I know what you mean about the zip - if they're not properly sewn in they tear away from the fabric instead of doing up properly.

Besides which, I have returned clothes before because the zip jammed, and I've never had an issue with it - it's a perfectly good reason for returning something in itself! He'd only have a case if he could show you'd over-filled the pocket, wouldn't he?

LynetteScavo Sun 24-Jul-11 16:22:06

OK, now I get it. smile

Definitely don't let this go. We are depending on you to up hold our shoppers rights!

yearningforthesun Sun 24-Jul-11 16:24:51

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LineRunner Sun 24-Jul-11 16:25:43

I really would write to the CX at Head Office.

dwpanxt Sun 24-Jul-11 16:30:29

Have you contacted the local newspaper/radio/police to see if anyone had handed in the phone(probably not the money)?

Walkers tend to be in the upper bracket of propriety wink so you may be successful.

yearningforthesun Sun 24-Jul-11 16:33:48

Message withdrawn at poster's request.

ChaosTrulyReigns Sun 24-Jul-11 16:33:55

Why has the thread title changed?


yearningforthesun Sun 24-Jul-11 16:36:38

Message withdrawn at poster's request.

CadleCrap Sun 24-Jul-11 16:37:12

Perhaps you are only allowed to name and shame shops if they are prefixed "cunting" grin

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