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AIBU?

Clarks trainers to last longer than two months?

20 replies

mooseloose · 21/07/2011 20:44

They are black football style trainers, and they have a hole at the side by his toes! they are wrecked really, stitching is coming off on the side too. the White pattern on the sole is nearly off and they feel thin underneath! I have the receipt and they were bought on 22 may. Should I take them back?

Ds9 wears them to school every day, plays out in them too. I suspect they are like they are from football and the scooter.

But really should they last longer than this. School shoes from clarks last a whole year usually!! Thanks

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squeakytoy · 21/07/2011 20:45

So he wears them daily, and plays in them daily. YABU.

greycircles · 21/07/2011 20:46

They sound like they have had a lot of wear, but then again, I was in a Clarks today and they have a sign on the shelf saying "stacks of wear" so you are entitled to expect more. Might his feet have grown? Can you get the next size up?

nancy75 · 21/07/2011 20:47

I dont think it is possible to make a pair of shoes that will withstand football, use on a scooter and daily wear by a 9 year old boy

catgirl1976 · 21/07/2011 20:47

Technically for something to be fit for purpose it should last for 6 years. Take them back.

nancy75 · 21/07/2011 20:48

catgirl are you joking? why and how would a pair of kids shoes last 6 years - are they meant to grow with the child?

Sirzy · 21/07/2011 20:50

I think the amount you have said they have been worn it is no shock they are a bit battered!

catgirl1976 · 21/07/2011 20:51

no - childs shoes won't last 6 years but that is the Trading Standards description of something being fit for purpose. I think some things, childrens shoes, cake etc don't count. I do think 8 weeks is a bit rubbish though even if they had a lot of wear so the OP should take them back.

catgirl1976 · 21/07/2011 20:54

or is it that you have 6 years to complain? one or the other. Any way good must last a "reasonable" amount of time and 8 weeks isnt reasonable

nancy75 · 21/07/2011 20:55

for something to be fit for purpose it has to last a reasonable amout of time - not 6 years. A reasonable amount of time takes into account how much the item was, what it was designed to do and also how it is used by the purchaser. I would imagine in this case the scooter has done most of the damage to the shoes, and clarks would probably say they are not designed for scooting

squeakytoy · 21/07/2011 20:56

childs shoes won't last 6 years but that is the Trading Standards description of something being fit for purpose

I am fairly sure that it is item specific. You cannot possibly expect clothing to last 6 years, but you would expect something like a washing machine to do so..

nancy75 · 21/07/2011 21:01

I think it is actually 6 months , within 6months the retailer has to prove the goods are not unfit for purpose, after 6 months you have to prove they are. That is all based on the understanding that the item has been used in the correct way.

catgirl1976 · 21/07/2011 21:02

i have baby brain........years, days, months - it all seems the same

chirpchirp · 21/07/2011 21:09

I used to work in Clarks and I would have exchanged/refunded them if you'd only had them two months. However really it's going to come down to how reasonable the employee/manager you return them to is. Do it on a busy Saturday - they'll be soo keen to get you out of the shop they'll exchange anything!

mooseloose · 21/07/2011 21:51

It's a hard one to call I know. But I just think that the school shoes last a year and don't get holes. For 28 pound I would really expect a bit more that 9 weeks wear, I think. I know there is the consumer rights issues with it being fit for purpose....

OP posts:

MightyQuim · 21/07/2011 22:46

YANBU. I paid 30 quid for a pair of Clarks trainers for dd and the stitching started coming away at the side after a month. She had worn them most days but it was just for nursery on weekdays.
Is your ds particularly hardwearing on shoes generally - ie does he scrape them on the ground when he's on his scooter or anything? If not I think 9 weeks isn't long for an expensive pair of trainers to last.

pigletmania · 21/07/2011 22:55

Go to ASDA much cheaper

frownieface · 21/07/2011 23:03

So these trainers are worn everyday for school, play, and football, and you expect Clarks to refund/exchange them. I hope they say no... so good luck with that.

YABU

doggydaft · 21/07/2011 23:03

I would be delighted if my DS (9) would make a pair of trainers last for two months......

ApocalypseCheeseToastie · 21/07/2011 23:41

They are shoddy and badly made, are they this type op ? www.clarks.co.uk/find/keyword-is-trainers/product-is-20342634 same thing happened with my son after a few weeks, all the stitching came away at the side, and he doesn't ride a scooter, nor does he play football.

Trainers should last more than two months, i've had my trainers two years and my bro (rather famously) has had a pair for 8 years.

mooseloose · 18/08/2011 19:39

Update- clarks agreed with me and swapped them!

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