DH thinks I was being completely reasonable (if barking), but I feel terrible about it.
This morning I went into a local charity shop that sells lots of toys with ds1, to get him a reward for having kept his pants dry for a certain time. I saw a toy car-park in a flat box and asked the lady at the till the price. She went out the back briefly, came back and said "£4.75". I showed it to my ds, he loved it so we went to the till to pay. I was making a big deal to him about what a big boy he'd been, how we were going to play with the car park when we got home etc, when the lady rang the item through the till and said "£12 please"!
The item did not have a price tag on it, and had I known it was £12 I would not have offered it to ds. We are broke and I had no intention of spending that much. I went very red and said I thought that as she had told me the item was £4.75, she should sell it to me for that price.
The till lady went and got the manager, who said that she could not reduce the price as these car parks were brand new and had been bought by the charity for resale. To my utter, complete mortification I started to cry (BIG disclaimer - I have PND, am not coping well with stressful situations and am NOT MY NORMAL SELF). I was not stroppy, more apologising for myself and trying to speak quietly so ds wouldn't know I was upset. I just couldn't bear the thought of having to tell him that we couldn't buy the car park. I said to the manager that I was very sorry, I understood that it was a charity shop but that I thought they should sell the item at the lower price, and having told me it was £4.75 they may be breaching TS regulations to renege on that (tbh in retrospect I doubt this is the case).
The manager tried to call her area manager but couldn't get through (all the while I'm standing there at the till while a queue mounts, silently weeping and feeling like the biggest twunt that ever lived), she came off the phone and told me that she would sell me the car park for £4.75. I thanked her, paid and left. I feel like such a knob and can't believe I shafted a charity shop.
Was I being unreasonable? (Please be gentle, due to above mentioned PND probably being a bit foolhardy to post in AIBU!)
Also made me think about the role of charity shops in general. I have always seen them as having a dual function, raising money for their own charity but also selling second hand goods cheap to people who can't afford to buy them new. When I was better off I used to pay more for items I thought were worth more than the price tag. Now it seems they are run along much more corporate lines. What should be their goal? would be interested to hear others' opinions!
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I threatened a charity shop with Trading Standards
76 replies
rodformyownback · 13/07/2011 20:53
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