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AIBU or is British Gas?

(8 Posts)
vickibee Mon 04-Jul-11 19:13:30

We are £29 in debit with our gas ccount (not a lot) but B gas wabt to increase our DD from £50 to £90. I requested that we clear our arrears and keep our dd the same. They would not accept this and said our dd had to cover our anticpated useage and there is a £30 exit fee. FFS? I have cancelled the dd altogether and moved to 1/4ly bills.


QueenStromba Mon 04-Jul-11 19:21:54

I'd say British Gas are being unreasonable but then I refuse to have anything to do with them after they took over six months to refund me £200 quid that I'd overpaid in direct debits and then set the debt collectors on me twice for gas used in properties after I had moved out (the second time my name hadn't even been on the account). I'd change gas companies if I were you.

Huffythetantrumslayer Mon 04-Jul-11 19:41:34

British gas are cunts. We were in credit with them and they wanted to put out dd up! We are no longer with British gas. grin

Punkatheart Mon 04-Jul-11 20:04:03

British Gas recently tried to steal us from Southern Electric without our permission. Twice! Then they phoned us up about four times a day.

So not a fan!

HarrietJones Mon 04-Jul-11 20:05:42

We left BG after they charged £500 a quarter for an empty house.

pjmama Mon 04-Jul-11 20:10:30

I agree with Huffy - cunts. And I don't use that word often.

DeWe Mon 04-Jul-11 20:24:23

grin at Punkaheart. Southern Electric tried to steal us from British Gas. Actually we've had very good service from them including a free boiler repair when their computer crashed after doing it, so the chap said he wouldn't charge us as he couldn't get a bill out of it.

Punkatheart Mon 04-Jul-11 23:26:44

..they are all at it, DeWe! I suppose we should be flattered to be so desired!!

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