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to be nervous about Bo-Concept furniture

(6 Posts)
Beaaware Sun 19-Jun-11 22:37:32

Having placed a sizeable order with this company, I am becoming nervous that they wont deliver the goods in perfect condition if at all after reading negative reviews on the internet, AIBU to worry, or has anyone had good experience of this high street retailer?

JsOtherHalf Sun 19-Jun-11 22:42:02

How did you pay for the goods?

Pumpernickel10 Sun 19-Jun-11 22:42:23

Had to google it and I'd be nervous too

Beaaware Sun 19-Jun-11 22:42:47

Credit card

AgentProvocateur Sun 19-Jun-11 23:01:14

I've bought things from the shop, but not had anything delivered. Always found them good to deal with, and the furniture is lovely.

JsOtherHalf Sun 19-Jun-11 23:17:03

As you have paid by credit card, and it's over £100, then 'section 75' (Section 75 of the Consumer Credit Act 1974) applies.

So you have a legal right to reclaim the money back from your CREDIT CARD company, not the retailer.

hth

Read this guide from MSE for more details : www.moneysavingexpert.com/shopping/section75-protect-your-purchases

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